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Security code not working

asked 2015-10-27 21:32:26 +0300

Max1 gravatar image

Hi guys, Recently my phone has been acting wierdly. First android apps wouldnt work anymore and the jolla store and messages wont start up and i had no mobile services, it was giving the critical problem with app registry error. While i tried to fix that i locked my device and now it claims i have the wrong security code even though im a 100% sure its the correct pin code. Whats wrong with my device and how do i fix this?

looking forward to an answer

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answered 2015-10-27 21:35:18 +0300

You can follow these instructions https://jolla.zendesk.com/hc/en-us/articles/204709607 to backup data&reset to factory settings.

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answered 2015-11-02 11:12:39 +0300

Max1 gravatar image

I get this error:

ALL DATA WILL BE ERASED! Clears everything from the device and reverts the software back to factory state. This means LOSING EVERYTHING you have added to the device (e.g. updates, apps, accounts, contacts, photos and other media). Are you really SURE? [y/N] y[CLEANUP] Starting cleanup! [CLEANUP] Umounting top volume... [CLEANUP] Deleting /mnt [CLEANUP] Cleanup done. Mounting /dev/mmcblk0p28 on /mnt sh: unlock: unknown operand [OK] No lockcode has been set. Proceeding... sh: unlock: unknown operand sh: shell: unknown operand [OK] Factory snapshots found. Resetting procedure started! Backing up current root and home subvolumes. If the backup fails, the old data will be deleted to let the recovery process continue. mv: can't rename '/mnt/@': No space left on device [WARNING] Couldn't backup rootfs, maybe the filesystem is corruped. The rootfs subvolume will now be deleted to let the recovery process continue. Transaction commit: none (default) Delete subvolume '/mnt/@' ERROR: cannot delete '/mnt/@' - No space left on device [ERROR] While deleting old user data! mv: can't rename '/mnt/@home': Read-only file system [WARNING] Couldn't backup /mnt/@home, maybe the filesystem is corruped. /mnt/@home will now be deleted to let the recovery process continue. Transaction commit: none (default) Delete subvolume '/mnt/@home' ERROR: cannot delete '/mnt/@home' - Read-only file system [ERROR] While deleting old user data! [CRITICAL] The current system subvolumes could not be moved or deleted! The recovery process cannot continue! [CLEANUP] Starting cleanup! [CLEANUP] Umounting top volume... [CLEANUP] Umounting /mnt [CLEANUP] Deleting /mnt [CLEANUP] Cleanup done.

What should i do!?

Max

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Asked: 2015-10-27 21:32:26 +0300

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Last updated: Nov 02 '15