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Just opened my Jolla and cant get past the account creation .

asked 2015-11-10 18:57:53 +0200

Ill'Q gravatar image

updated 2015-11-10 19:15:41 +0200

It tells me to pick colour , select time then add my info , but when i press save it goes back to the colour picking or the time page. Endless cycle . It happened after i reset my phone , because after i finished filling and started gettin some Jolla Apps phone froze and i had to reset it. Thats when my problem happened.

Freeze happened when i went to jolla store and started downloading apps after some scrolling Jolla Wizard popped up and told me to pick apps i wanted , there was 1 option it was Email thats where it froze, i could pick or unpick Email App and press countinue but nothing ever happened , couldnt close it as well and thats when i shut down the phone.

Got me very upset , hope for any feedback . Yours sincerely , I.M.

new info: i can recieve calls.

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answered 2015-11-10 20:36:48 +0200

Kollin gravatar image

updated 2015-11-10 20:47:56 +0200

Don't waste your time! Get in touch with Jolla and send it for warranty repairs. ;) jolla.zendesk.com

https://together.jolla.com/question/36603/howto-return-your-jolla-for-in-warranty-repair/

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Asked: 2015-11-10 18:57:53 +0200

Seen: 203 times

Last updated: Nov 10 '15