What is happening with the shipping of the phones?!
asked 2015-12-01 09:34:17 +0300
Dear Jolla,
I bought a phone almost two weeks ago, and since November 23rd the status is "In Picking".
I know that you moved last week, but I suppose that the fulfillment center/storage facility is somewhere else than in your offices. Or has it maybe something to do with the strike at the Finnish Postal Service?
If this is so, please don't make the same communication mistake again (like with the tablet) and tell us! It is easier to say "Sorry guys, the Finnish post is striking" instead of saying nothing and let our minds do wild guesses and look for an inevitable parallelism with the tablet problematic...
The finnish post strike ended as of today only. So I assume that most likely it has something to do with it.
tortoisedoc ( 2015-12-01 10:28:40 +0300 )editI agree with you. I bought a phone november the 15 and status still as "paid". A little communication from Jolla about what's going on will be great.
5pik3 ( 2015-12-01 10:50:05 +0300 )editthey are simply overloaded now (half of staff left...), end-user and b2b department is busy but processing, please be patient
pan tau ( 2015-12-01 12:27:28 +0300 )editit took them 4 weeks to deliver my phone in feb. 10 days in picking ;-) so maybe no reason to worry yet
pawel ( 2015-12-01 20:20:39 +0300 )editI ordered my phone November 14th and now phone is finally coming, it was about two weeks in picking status.
Spedeshow ( 2015-12-01 20:35:43 +0300 )edit