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touch screen not responding

asked 2016-01-18 15:38:50 +0200

Dries Van Giel gravatar image

Most of the time my touch screen is not responding. Even after a restart I am not able to input my SIM pin. After several restarts sometimes it starts working again.

If I manage to input my SIM pin, the touch screen keeps working for approximately one day. It can stop working various situations, eg. an incoming call, an incoming SMS, when I try to unlock my phone, ...

If the touch screen does not work, it doesn't respond to anything. Not to swipes, touches, double tap,...

I have a few androids apps but I never use them. I use the latest version of sailfish. Or let's say it's at least installed, I cannot use my phone right now.

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Am I the online one with this problem? It's very sad that I have no option left. The device is completely unreliable, even if I only want to use it as a regular phone.

Bye bye Jolla, bye bye sailfish. I tried for more than two years and I am very disappointed but I still hope I can come back some day. Keep my money from the tablet but please, please, make something that works and try to communicate more correctly.

Dries Van Giel ( 2016-03-15 21:09:46 +0200 )edit

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answered 2016-04-24 13:52:41 +0200

megalith gravatar image

Hello @Dries Van Giel

thanks for your input.

I have opened as well a thread about this with a "workarround". Please have a look under the following link and if you do have more information on your topic would it be great if you could add it there.

https://together.jolla.com/question/132334/bug-sfos-2017-unlocking-the-phone-via-display-input-does-not-work-after-a-while-when-the-phone-was-locked/

Thank you.

Greetings, megalith

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Asked: 2016-01-18 15:38:50 +0200

Seen: 664 times

Last updated: Apr 24 '16