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Android Support Not Working: Apps Not Loading [answered]

asked 2014-01-12 02:15:32 +0200

updated 2014-07-31 15:47:17 +0200

jiit gravatar image

After a month of seamless use of the alien dalvik android compatibility layer, my android apps now refuse to load. I ran through various troubleshooting options (reboots/removing sd card sim card etc etc) but android apps still would not load.

I therefore uninstalled android support app and all android apps including all .apk packages.

Since then, I reinstalled android support (running on Sailfish and tried running the Yandex store but the same issues occured again.

When I attempt to load Yandex now (just as with the original issue), the android multitasking card shows for 5 seconds and then disappears.

When I go to mnt/sdcard (location for android app data) there are no files populating this folder now where before there were many.

I had not made any major alterations before the issue occured - any help appreciated -

Timo (JollaTides)

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The question has been closed for the following reason "the question is answered, an answer was accepted" by Sailor
close date 2014-01-14 20:11:19.811637



Did you try to uninstall the android compatibility via terminal already, then install again?

Anna ( 2014-01-12 05:42:39 +0200 )edit

I uninstalled via Jolla store which appears to have removed everything in the /opt/alien folder. Do you think it would be better to remove via terminal ? I just wasn't sure the exact location of all the alien dalvik files that require removing so relied on the uninstaller instead.

JollaTides ( 2014-01-12 14:46:31 +0200 )edit

I have problems with some apps, for example "2014 IIHF", but, I assume that you talk about having problems with every app, isn't it? Maybe your Jolla needs a reset :S

petaqui ( 2014-01-13 11:57:19 +0200 )edit


Yes everything was working fine (on android side), but on saturday all android apps refused to load. The multitasking screen loaded for 5 seconds on the small card but then disappeared.

I have run a few troubleshooting options but was hoping to get to the bottom of issue before a reset.

JollaTides ( 2014-01-13 12:04:26 +0200 )edit

I have uninstalled via store and then reinstalled but still the problem persists. Does someone know how to remove android support (in full) via terminal eg. pkcon remove "package name" I couldn't find the name of the android support package.

JollaTides ( 2014-01-13 12:08:31 +0200 )edit

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answered 2014-01-14 19:54:22 +0200

Ok after 3 days of troubleshooting, we finally have found a fix with @J4ZZ's script and a lot of help from @Sailor (thanks so much guys!)

The problem stemmed from android support suddenly deciding not to work on Sailfish Version as mentioned in the OP.

@J4ZZ solution (which worked in my case) is posted here and involves running a Shell script to remove some cache files remaining after the Android support uninstall process on the Jolla Store has completed:

Follow the directions in the link and then reinstall Android support and it should work if you were having the same problems outlined by me in the OP.

Thanks, timo

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THIS IS NOT SAFE! I just cleaned /opt/alien and it removed all my data - contacts, photos, EVERYTHING.

yanoo ( 2015-06-19 14:01:51 +0200 )edit

using that procedure on jolla 1.1.6 I lost all data sailfish and android! I had to recovery the mobile using the telnet procedure

muchasuerte ( 2015-08-10 23:17:13 +0200 )edit

answered 2014-01-14 16:44:57 +0200

Sailor gravatar image

I found another post on TMO which describes removing of Android support and clearing caches. Maybe this helps if your problem still exists.

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Thanks so much for this @Sailor - I was just going to do a hard reset but will try this a last attempt to salvage and accept your answer if it works. :-)

EDIT: Is there a terminal command for "CLEAN" ? Or can I just remove the cache files in

/data/system/dropbox /data/system/registered_services /data/system/sync /data/system/usagestats /data/system/users /data/app /data/dalvik-cache /data/data /data/user

JollaTides ( 2014-01-14 17:15:35 +0200 )edit

Just remove them. For faster cleanup you could put a rm * /folders/to/clean/ in a shell script and run it...

J4ZZ ( 2014-01-14 17:31:05 +0200 )edit

@J4ZZ thanks for the input and the original instructional. :-)

I removed some of the files but couldn't see what was in some of the folders to remove eg. /data/system/sync (no permission to read directory via file manager).

JollaTides ( 2014-01-14 18:34:36 +0200 )edit

Go there via Shell :). And do a ls -lah to see even maybe hidden files for the filemanager.

Sailor ( 2014-01-14 18:38:42 +0200 )edit

Instructions on TMO updated with script... ;)

J4ZZ ( 2014-01-14 18:40:08 +0200 )edit

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Asked: 2014-01-12 02:15:32 +0200

Seen: 6,737 times

Last updated: Jan 14 '14