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Other half not installing properly

asked 2016-11-15 22:44:09 +0200

DrCheeseCake gravatar image

updated 2016-11-19 11:49:50 +0200

jiit gravatar image

I factory reset my Jolla 1 recently and ever since, it's had problems installing TOHs. It'll ask to install from the store and then it'll appear in the Ambience swipe-from-the-top menu with a swirling circle. After a few minutes, it'll give up saying it couldn't be installed.

Any help greatly appreciated.

Also, not sure whether this is related, but I didn't want to follow the instructions here, as they are for a rather old version of Sailfish:

https://together.jolla.com/question/15895/other-half-firstone-installation-never-ends/

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@DrCheeseCake Just try the instructions, it still works like he said on the link.

ced117 ( 2016-11-16 07:55:30 +0200 )edit

@ced117 Thanks for that. Before I managed to try that, I had switched the phone off at night with the circle still swirling (after an hour or so of fitting the TOH). In the morning, I turned the phone on and the TOH ambience was installed. I assume it managed to install it after the store came back online (see below), but somehow it only registered after the restart. I'll see if I can replicate it with another TOH.

The 'couldn't be installed' message was most likely related to this: https://together.jolla.com/question/151393/after-factory-reset-jolla-1-cant-install-any-apps-and-cant-update/

DrCheeseCake ( 2016-11-18 00:42:11 +0200 )edit

@DrCheeseCake right, there was a problem with the store. Iorgot that it could come from that.

ced117 ( 2016-11-18 08:51:08 +0200 )edit

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answered 2016-11-17 15:00:31 +0200

Valentin gravatar image

updated 2016-11-17 16:41:28 +0200

Spam Hunter gravatar image

I thought this might be the clue: http://talk.maemo.org/showpost.php?p=1407067&postcount=31 Happened to me after 2.0.4 update (which was preceeded by factory reset due to another issue).

Not sure anymore since the installation from console worked for me perfectly.

pkcon install ambience-snow-white
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'ambiEnce' not ambiAnce.

:)

Spam Hunter ( 2016-11-17 16:41:51 +0200 )edit

@Valentin Thanks. I'll try that with a different TOH.

DrCheeseCake ( 2016-11-18 00:43:54 +0200 )edit
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Asked: 2016-11-15 22:44:09 +0200

Seen: 352 times

Last updated: Nov 17 '16