What's up with the off-topic comments for apps in the store?
asked 2017-01-04 12:17:25 +0200
I just checked the comment section for my app to see if people are still satisfied with it. However I find three off-topic comments with complaints about the phone in general, all which have absolutely nothing to do with my app.
Earlier I've noticed people posting random e-mail addresses, names or just straight gibberish. It is a problem I have seen in a lot of comment sections. Why would people think the comment section of a random app is the right place to express their grieving about their phone?
I kind of understood when my app was still in the highlighted part of the store for new apps. People who don't have a clue how to effectively reach Jolla could see that as an opportunity but it is still happening today when my app is pretty much only reachable when you explicitly search for it. (Or maybe those people have decided to roam literally every comment section of course)
The problem of course doesn't make the store comments "literally unusable" but I still feel it gives a negative vibe to it.
- Possible solution: Admin moderation
I understand giving moderation powers to individual creators is asking for a whole different kind of trouble so that is probably not a good idea. However it might be a good idea to implement a system where app developers can flag off-topic comments for review by the admins who can then decide whether or not to take action.
Like I've said elsewhere, there is an apparent correlation between the recent onslaught of these comments and the launch of Aquafish.
ScumCoder ( 2017-01-04 16:25:52 +0200 )edit