map update fails

asked 2017-05-11 17:56:36 +0200

Federico gravatar image

I can't seem to update maps in Here WeGo. The update gets to about 75% and then stops with message "There was a problem during download and installation. Try again?". (Successive attempts fail again, but much faster.)

Is this a known issue? Is there a way to troubleshoot the problem and figure out what failed?

I have 7GiB free in /home and 1.2GB in /.

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On "JollaCfied" AquaFish running HERE WeGo 2.0.11457 no such problem, although it seems to exit at 75% but fortunately map has installed correctly.

aspergerguy ( 2017-05-11 22:09:07 +0200 )edit

@aspergerguy I have no easy way to check, but I guess that the map hasn't been installed correctly because every time I restart Here Wego I get the same notification that there are updated maps.

Federico ( 2017-05-12 01:30:52 +0200 )edit

The same problem for me on Jolla1 - occured after the update to 2.1.0.11 (but every thing is fine on the tablet).

tobset ( 2017-05-12 10:21:23 +0200 )edit

Same here on Samsung Galaxy S8 since a few months ago. Has anyone been able to solve this?

pirecrompir ( 2018-01-21 13:57:28 +0200 )edit