Jolla 1 roaming problems with german SIM in France

asked 2017-06-27 20:47:51 +0200

cy8aer
9385 ●205 ●263 ●262

updated 2017-06-27 20:48:49 +0200

After the magic Jun 15 I tried to roam with my german O2 card in France but it did not work with a Jolla1. When I tried to manually select the provider only Sfr was available but a connection was not possible.

The same SIM card works well with a Jolla C in France without any problem and all poviders greyed out with the Jolla1 were available and worked. Auto select worked.

The same SIM card works well with the Jolla 1 in Luxembourg.

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Hello Cybär, just asking, have you been able to solve it, if by what action? Thanks RO

reakolia ( 2017-08-14 15:29:55 +0200 )edit

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answered 2017-06-28 07:32:32 +0200

duesselschorsch

1323 ●15 ●26 ●27

Have a look if the APN is set correctly, i.e. "internet" or "surfo2" for contract SIMs, "pinternet.interkom.de" for prepaid SIMs. If it is set wrong, it sometimes works outside Germany, sometimes it doesn't.

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answered 2017-06-27 21:53:39 +0200

reakolia

1527 ●15 ●25 ●26

Hi There, even it is not clear to me whether the reported issue is data and/or voice roaming, I'd like to note, had 'kind' of similar in past. The root cause was my provider has changed the name of the access point. I did not recognize that. The old one was causing no issue at the home region, just abroad it went unpredictable and no G4 in general. By having it corrected all nice working everywhere. Thanks RO

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Jolla 1 roaming problems with german SIM in France

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