Problem with sending email from Exchange account

asked 2017-07-20 20:00:06 +0200

This post is a wiki. Anyone with karma >75 is welcome to improve it.

updated 2017-07-20 20:03:02 +0200

zlutor
2799 ●90 ●124 ●115

For some days I am not able to send emails from my Exhange account - was working fine before... Emails are downloaded but new ones are not sent out. Everithing is ok with my Google account.

No sync for Calendar events, too...

Jul 20 19:02:05 Sailfish sailfish-eas[1146]: [EAS] [1146]: 20 Jul 2017 19:02:05 +0200 , 0: Network error: QNetworkReply::NetworkError(ServiceUnavailableError)
Jul 20 19:02:16 Sailfish kernel: IPC_RTR: msm_ipc_router_send_to: permission failure for dpmd
Jul 20 19:02:16 Sailfish kernel: IPC_RTR: msm_ipc_router_sendmsg: Send_to failure -1
Jul 20 19:02:26 Sailfish sailfish-eas[1146]: [EAS] [1146]: 20 Jul 2017 19:02:26 +0200 , 0: Network error: QNetworkReply::NetworkError(ServiceUnavailableError)
Jul 20 19:02:26 Sailfish sailfish-eas[1146]: [EAS] [1146]: 20 Jul 2017 19:02:26 +0200 , 0: Provision command failed with status 10403

Here there are logs from different failure scenarios:

Jul 20 18:53:11 Sailfish art[30825]: [W] unknown:0 - void EmailMessage::setCc(const QStringList&) Can't set 'Cc' addresses from a empty list
Jul 20 18:53:11 Sailfish art[30825]: [W] unknown:0 - void EmailMessage::setBcc(const QStringList&) Can't set 'Bcc' addresses from a empty list
Jul 20 18:53:11 Sailfish art[30825]: [D] unknown:0 - Executing  "transmit-message:message-id=481162"
Jul 20 18:53:11 Sailfish art[30825]: [D] unknown:0 - Activity State Changed: 0
Jul 20 18:53:11 Sailfish art[30825]: [D] unknown:0 - Activity State Changed: 1
Jul 20 18:53:11 Sailfish sailfish-eas[1146]: [EAS] [1146]: 20 Jul 2017 18:53:11 +0200 , 0: unhandled message content type
Jul 20 18:53:12 Sailfish lipstick[1047]: [D] unknown:0 - void CoverActionModel::update() Clearing model
Jul 20 18:53:12 Sailfish lipstick[1047]: [D] unknown:0 - void CoverActionModel::update() "Added action: 0 image://theme/icon-cover-sync"
Jul 20 18:53:12 Sailfish lipstick[1047]: [D] onCompleted:288 - Cover action created 0 image://theme/icon-cover-sync jolla-email.desktop
Jul 20 18:53:12 Sailfish lipstick[1047]: [D] onCompleted:256 - coverActionIndicators created jolla-email.desktop
Jul 20 18:53:12 Sailfish lipstick[1047]: [D] onDestruction:292 - Cover action destroyed jolla-email.desktop
Jul 20 18:53:12 Sailfish lipstick[1047]: [D] onCompleted:288 - Cover action created 0 image://theme/icon-cover-sync jolla-email.desktop
Jul 20 18:53:14 Sailfish art[30825]: [D] unknown:0 - Finished sending for  13
Jul 20 18:53:14 Sailfish art[30825]: [D] unknown:0 - Sync completed.
Jul 20 18:53:14 Sailfish sailfish-eas[1146]: [EAS] [1146]: 20 Jul 2017 18:53:14 +0200 , 0: invalid source message or folder id for message: "EJIBZgUWLkGrqATyyAST9wAAAL3apHwcwPp08gtHl1Mpv5rhM8UAARB8SLw1"
Jul 20 18:53:16 Sailfish sailfish-eas[1146]: [EAS] [1146]: 20 Jul 2017 18:53:16 +0200 , 0: invalid source message or folder id for message: "EJIBZgUWLkGrqATyyAST9wAAAL3apHwcwPp08gtHl1Mpv5rhM8UAARB8SLw1"
Jul 20 18:53:17 Sailfish sailfish-eas[1146]: [EAS] [1146]: 20 Jul 2017 18:53:17 +0200 , 0: invalid source message or folder id for message: "EJIBZgUWLkGrqATyyAST9wAAAL3apHwcwPp08gtHl1Mpv5rhM8UAARB8SLw1"
Jul 20 18:53:18 Sailfish sailfish-eas[1146]: [EAS] [1146]: 20 Jul 2017 18:53:18 +0200 , 0: invalid source message or folder id for message: "EJIBZgUWLkGrqATyyAST9wAAAL3apHwcwPp08gtHl1Mpv5rhM8UAARB8SLw1"
Jul 20 18:53:19 Sailfish sailfish-eas[1146]: [EAS] [1146]: 20 Jul 2017 18:53:19 +0200 , 0: invalid source message or folder id for message: "EJIBZgUWLkGrqATyyAST9wAAAL3apHwcwPp08gtHl1Mpv5rhM8UAARB8SLw1"
Jul 20 18:53:19 Sailfish sailfish-eas[1146]: [EAS] [1146]: 20 Jul 2017 18:53:19 +0200 , 0: invalid source message or folder id for message: "EJIBZgUWLkGrqATyyAST9wAAAL3apHwcwPp08gtHl1Mpv5rhM8UAARB8SLw1"
Jul 20 18:53:20 Sailfish sailfish-eas[1146]: [EAS] [1146]: 20 Jul 2017 18:53:20 +0200 , 0: invalid source message or folder id for message: "EJIBZgUWLkGrqATyyAST9wAAAL3apHwcwPp08gtHl1Mpv5rhM8UAARB8SLw1"
Jul 20 18:53:21 Sailfish sailfish-eas[1146]: [EAS] [1146]: 20 Jul 2017 18:53:21 +0200 , 0: invalid source message or folder id for message: "EJIBZgUWLkGrqATyyAST9wAAAL3apHwcwPp08gtHl1Mpv5rhM8UAARB8SLw1"
Jul 20 18:53:22 Sailfish sailfish-eas[1146]: [EAS] [1146]: 20 Jul 2017 18:53:22 +0200 , 0: invalid source message or folder id for message: "EJIBZgUWLkGrqATyyAST9wAAAL3apHwcwPp08gtHl1Mpv5rhM8UAARB8SLw1"
Jul 20 18:53:23 Sailfish sailfish-eas[1146]: [EAS] [1146]: 20 Jul 2017 18:53:23 +0200 , 0: invalid source message or folder id for message: "EJIBZgUWLkGrqATyyAST9wAAAL3apHwcwPp08gtHl1Mpv5rhM8UAARB8SLw1"
Jul 20 18:53:24 Sailfish sailfish-eas[1146]: [EAS] [1146]: 20 Jul 2017 18:53:24 +0200 , 0: invalid source message or folder id for message: "EJIBZgUWLkGrqATyyAST9wAAAL3apHwcwPp08gtHl1Mpv5rhM8UAARB8SLw1"
Jul 20 18:53:25 Sailfish sailfish-eas[1146]: [EAS] [1146]: 20 Jul 2017 18:53:25 +0200 , 0: invalid source message or folder id for message: "EJIBZgUWLkGrqATyyAST9wAAAL3apHwcwPp08gtHl1Mpv5rhM8UAARB8SLw1"
Jul 20 18:53:26 Sailfish sailfish-eas[1146]: [EAS] [1146]: 20 Jul 2017 18:53:26 +0200 , 0: invalid source message or folder id for message: "EJIBZgUWLkGrqATyyAST9wAAAL3apHwcwPp08gtHl1Mpv5rhM8UAARB8SLw1"
Jul 20 18:53:27 Sailfish sailfish-eas[1146]: [EAS] [1146]: 20 Jul 2017 18:53:27 +0200 , 0: invalid source message or folder id for message: "EJIBZgUWLkGrqATyyAST9wAAAL3apHwcwPp08gtHl1Mpv5rhM8UAARB8SLw1"
Jul 20 18:53:28 Sailfish sailfish-eas[1146]: [EAS] [1146]: 20 Jul 2017 18:53:28 +0200 , 0: invalid source message or folder id for message: "EJIBZgUWLkGrqATyyAST9wAAAL3apHwcwPp08gtHl1Mpv5rhM8UAARB8SLw1"
Jul 20 18:53:29 Sailfish sailfish-eas[1146]: [EAS] [1146]: 20 Jul 2017 18:53:29 +0200 , 0: invalid source message or folder id for message: "EJIBZgUWLkGrqATyyAST9wAAAL3apHwcwPp08gtHl1Mpv5rhM8UAARB8SLw1"
Jul 20 18:53:30 Sailfish sailfish-eas[1146]: [EAS] [1146]: 20 Jul 2017 18:53:30 +0200 , 0: invalid source message or folder id for message: "EJIBZgUWLkGrqATyyAST9wAAAL3apHwcwPp08gtHl1Mpv5rhM8UAARB8SLw1"
Jul 20 18:53:31 Sailfish sailfish-eas[1146]: [EAS] [1146]: 20 Jul 2017 18:53:31 +0200 , 0: invalid source message or folder id for message: "EJIBZgUWLkGrqATyyAST9wAAAL3apHwcwPp08gtHl1Mpv5rhM8UAARB8SLw1"
Jul 20 18:53:31 Sailfish sailfish-eas[1146]: [EAS] [1146]: 20 Jul 2017 18:53:31 +0200 , 0: invalid source message or folder id for message: "EJIBZgUWLkGrqATyyAST9wAAAL3apHwcwPp08gtHl1Mpv5rhM8UAARB8SLw1"
Jul 20 18:53:32 Sailfish sailfish-eas[1146]: [EAS] [1146]: 20 Jul 2017 18:53:32 +0200 , 0: invalid source message or folder id for message: "EJIBZgUWLkGrqATyyAST9wAAAL3apHwcwPp08gtHl1Mpv5rhM8UAARB8SLw1"
Jul 20 18:53:33 Sailfish sailfish-eas[1146]: [EAS] [1146]: 20 Jul 2017 18:53:33 +0200 , 0: invalid source message or folder id for message: "EJIBZgUWLkGrqATyyAST9wAAAL3apHwcwPp08gtHl1Mpv5rhM8UAARB8SLw1"
Jul 20 18:53:34 Sailfish sailfish-eas[1146]: [EAS] [1146]: 20 Jul 2017 18:53:34 +0200 , 0: invalid source message or folder id for message: "EJIBZgUWLkGrqATyyAST9wAAAL3apHwcwPp08gtHl1Mpv5rhM8UAARB8SLw1"
Jul 20 18:53:35 Sailfish sailfish-eas[1146]: [EAS] [1146]: 20 Jul 2017 18:53:35 +0200 , 0: invalid source message or folder id for message: "EJIBZgUWLkGrqATyyAST9wAAAL3apHwcwPp08gtHl1Mpv5rhM8UAARB8SLw1"
Jul 20 18:53:36 Sailfish sailfish-eas[1146]: [EAS] [1146]: 20 Jul 2017 18:53:36 +0200 , 0: invalid source message or folder id for message: "EJIBZgUWLkGrqATyyAST9wAAAL3apHwcwPp08gtHl1Mpv5rhM8UAARB8SLw1"
Jul 20 18:53:37 Sailfish sailfish-eas[1146]: [EAS] [1146]: 20 Jul 2017 18:53:37 +0200 , 0: invalid source message or folder id for message: "EJIBZgUWLkGrqATyyAST9wAAAL3apHwcwPp08gtHl1Mpv5rhM8UAARB8SLw1"
Jul 20 18:53:38 Sailfish sailfish-eas[1146]: [EAS] [1146]: 20 Jul 2017 18:53:38 +0200 , 0: invalid source message or folder id for message: "EJIBZgUWLkGrqATyyAST9wAAAL3apHwcwPp08gtHl1Mpv5rhM8UAARB8SLw1"
Jul 20 18:53:39 Sailfish sailfish-eas[1146]: [EAS] [1146]: 20 Jul 2017 18:53:39 +0200 , 0: invalid source message or folder id for message: "EJIBZgUWLkGrqATyyAST9wAAAL3apHwcwPp08gtHl1Mpv5rhM8UAARB8SLw1"
Jul 20 18:53:40 Sailfish sailfish-eas[1146]: [EAS] [1146]: 20 Jul 2017 18:53:40 +0200 , 0: invalid source message or folder id for message: "EJIBZgUWLkGrqATyyAST9wAAAL3apHwcwPp08gtHl1Mpv5rhM8UAARB8SLw1"
Jul 20 18:53:41 Sailfish sailfish-eas[1146]: [EAS] [1146]: 20 Jul 2017 18:53:41 +0200 , 0: invalid source message or folder id for message: "EJIBZgUWLkGrqATyyAST9wAAAL3apHwcwPp08gtHl1Mpv5rhM8UAARB8SLw1"
Jul 20 18:53:42 Sailfish sailfish-eas[1146]: [EAS] [1146]: 20 Jul 2017 18:53:42 +0200 , 0: invalid source message or folder id for message: "EJIBZgUWLkGrqATyyAST9wAAAL3apHwcwPp08gtHl1Mpv5rhM8UAARB8SLw1"
Jul 20 18:53:43 Sailfish lipstick[1047]: [D] unknown:0 - start devicelock timer (1800-1812 s)
Jul 20 18:53:54 Sailfish kernel: IPC_RTR: msm_ipc_router_send_to: permission failure for dpmd
Jul 20 18:53:54 Sailfish kernel: IPC_RTR: msm_ipc_router_sendmsg: Send_to failure -1
Jul 20 18:54:03 Sailfish sailfish-eas[1146]: [EAS] [1146]: 20 Jul 2017 18:54:03 +0200 , 0: Network error: QNetworkReply::NetworkError(ServiceUnavailableError)
Jul 20 18:54:10 Sailfish mce[536]: modules/display.c: mdy_display_state_enter(): current display state = DIM
Jul 20 18:54:10 Sailfish statefs[563]: Display: "dimmed"
Jul 20 18:54:13 Sailfish mce[536]: modules/display.c: mdy_display_state_leave(): current display state = POWER_DOWN
Jul 20 18:54:13 Sailfish statefs[563]: Display: "off"
Jul 20 18:54:13 Sailfish lipstick[1047]: [D] unknown:0 - sleepDisplay
Jul 20 18:54:13 Sailfish mce[536]: modules/display.c: mdy_display_state_enter(): current display state = OFF
Jul 20 18:54:13 Sailfish kernel: Goodix-TS 5-005d: GTP has been working in doze mode!
Jul 20 18:54:13 Sailfish kernel: Goodix-TS 5-005d: GTP has been working in doze mode!
Jul 20 18:54:13 Sailfish kernel: hdd_fb_blank_notifier_cb: Got FB BLANK, blank 4
Jul 20 18:54:13 Sailfish kernel: Goodix-TS 5-005d: GTP already suspended.
Jul 20 18:54:13 Sailfish kernel: hdd_fb_blank_notifier_cb: Got FB BLANK, blank 4
Jul 20 18:54:13 Sailfish kernel: [16:54:13.866214] [0000020D11CEB5B3] [mce]  wlan: [E :HDD] hdd_suspend_wlan: Ignore suspend wlan, Already suspended!
Jul 20 18:54:15 Sailfish kernel: IPC_RTR: msm_ipc_router_send_to: permission failure for dpmd
Jul 20 18:54:15 Sailfish kernel: IPC_RTR: msm_ipc_router_sendmsg: Send_to failure -1
Jul 20 18:54:24 Sailfish sailfish-eas[1146]: [EAS] [1146]: 20 Jul 2017 18:54:24 +0200 , 0: Network error: QNetworkReply::NetworkError(ServiceUnavailableError)
Jul 20 18:54:24 Sailfish sailfish-eas[1146]: [EAS] [1146]: 20 Jul 2017 18:54:24 +0200 , 0: Provision command failed with status 10403
Jul 20 18:54:25 Sailfish lipstick[1047]: [D] displayNotification:318 - Warning: Notification has an action but only shows a preview summary. Add a preview body or remove the actions: messageserver5 x-nemo.email.summary 2 new emails

Some other logs from different failures, too:

Jul 20 18:41:48 Sailfish sailfish-eas[1146]: [EAS] [1146]: 20 Jul 2017 18:41:48 +0200 , 0: Network error: QNetworkReply::NetworkError(ServiceUnavailableError)
Jul 20 18:41:48 Sailfish sailfish-eas[1146]: [EAS] [1146]: 20 Jul 2017 18:41:48 +0200 , 0: Provision command failed with status 10403

Jul 20 18:43:29 Sailfish art[30825]: [D] unknown:0 - Error: Standard folder  1  not found for account:  0
Jul 20 18:43:32 Sailfish art[30825]: [D] unknown:0 - Executing  "transmit-messages:account-id=13"
Jul 20 18:43:32 Sailfish art[30825]: [D] unknown:0 - Activity State Changed: 0
Jul 20 18:43:32 Sailfish sailfish-eas[1146]: [EAS] [1146]: 20 Jul 2017 18:43:32 +0200 , 0: Messaging :  opening database
Jul 20 18:43:32 Sailfish art[30825]: [D] unknown:0 - Activity State Changed: 1
Jul 20 18:43:32 Sailfish sailfish-eas[1146]: [EAS] [1146]: 20 Jul 2017 18:43:32 +0200 , 0: unhandled message content type
Jul 20 18:43:51 Sailfish art[30825]: [W] unknown:0 - This request already exists in the queue:  "transmit-messages:account-id=13"
Jul 20 18:43:51 Sailfish art[30825]: [D] unknown:0 - Number of actions in the queue:  1
Jul 20 18:43:52 Sailfish sailfish-eas[1146]: [EAS] [1146]: 20 Jul 2017 18:43:52 +0200 , 0: Network error: QNetworkReply::NetworkError(ServiceUnavailableError)
Jul 20 18:44:06 Sailfish invoker[3712]: WARNING: An inactive plugin is misbehaving - tried to show a window!
Jul 20 18:44:06 Sailfish invoker[3712]: WARNING: requestActivate() called for  QQuickView(0x11de6c0)  which has Qt::WindowDoesNotAcceptFocus set.
Jul 20 18:44:12 Sailfish sailfish-eas[1146]: [EAS] [1146]: 20 Jul 2017 18:44:12 +0200 , 0: Network error: QNetworkReply::NetworkError(ServiceUnavailableError)
Jul 20 18:44:12 Sailfish sailfish-eas[1146]: [EAS] [1146]: 20 Jul 2017 18:44:12 +0200 , 0: Provision command failed with status 10403
Jul 20 18:44:12 Sailfish art[30825]: [D] unknown:0 - Error: Send failed
Jul 20 18:44:12 Sailfish art[30825]: [D] unknown:0 - Sync completed with Errors!!!.


Jul 20 18:49:52 Sailfish sailfish-eas[1146]: [EAS] [1146]: 20 Jul 2017 18:49:52 +0200 , 0: unhandled message content type