2.1.1.23 o mobile connection nor WLAN on J1

bug

asked 2017-07-25 05:38:42 +0200

Lupin
193 ●5 ●8 ●16

After the update to Jämsänjoki the phone does not ask for sim-cards pin-code. It does not activate the sim in any way, no phone-functionality nor mobie data. Also WLAN and Bluetooth stopped working and could not be activated.

After pondering on options I did system reset and updated the device all the way to Jämsänjoki. Just before Jämsänjoki everything worked, after updating again no mobile connection, no WLAN, no bluetooth.

What's going on? So far updates have installed without this king of problems, but this one seems to be a real show stopper.

There are other problems as well. No landscape mode, camera does not start

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Isnt this an early release version for developers to test?

James H Jackson Jr ( 2017-07-25 06:28:17 +0200 )edit

i had no connection on jolla c till i did reboot / restart.network feom.utilities

pawel ( 2017-07-25 09:09:13 +0200 )edit

1

@james H jackson: This is early access release as you noted. So we are testing and reporting back. If you do not have ea enabled, these do not concern you. I have more than one Jolla phones and I update them one by one if there are no problems. If there are problems, I try to report them here and possibly look into the problem in case I can find out a solution myself.

Lupin ( 2017-07-25 14:01:34 +0200 )edit

3

answered 2017-07-25 10:29:52 +0200

jolladiho
2932 ●45 ●74 ●67

updated 2017-07-25 10:30:46 +0200

try to reboot without any TOH. I had the same problem with TOHKBD on. Reboot without TOH fixed the 'no network device problem' for me.

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answered 2017-07-25 11:27:37 +0200

Lupin
193 ●5 ●8 ●16

That did it. I had Kimmoli's TOHOLED. Reboot without it brought the phone to it's senses. Weird. I have had TOHOLED on the phone almost in all updates since I got it, and it has not caused this kind of problems. Sounds almost like somebody forgot that there can be more than just plastic present.

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looks like 3rd party TOHs needs software update for 2.1.1.23/ea

jolladiho ( 2017-07-25 11:43:00 +0200 )edit

I opened other report https://together.jolla.com/question/164540/21123-j1-without-networking-if-rebooted-with-toholed/

Which is more descriptive of this phenomenon.

Lupin ( 2017-07-25 11:54:12 +0200 )edit

I do not think 3rd party TOHs need an update. To my understanding this is a minor update so there should be no breaking changes.

There are more of similar reports now, one suggested that the kernel module load order has been changes and that would break things. TOHKBD will cause similar issues as TOHOLED. I haven't tried with ordinary TOH, will do that and comment on here.

Lupin ( 2017-07-25 13:55:04 +0200 )edit

Updated another J1 with standard white TOH, no problems with the update.

Lupin ( 2017-07-29 11:21:07 +0200 )edit

2.1.1.23 o mobile connection nor WLAN on J1

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