[bug][] photo and video details are missing, incorrect photo orientation

asked 2017-08-29 19:35:44 +0300

juhhhk gravatar image

updated 2017-08-30 16:02:24 +0300

After Jolla1 upgraded SFOS to, new photo and video file details(gallery>photo>show details) are missing. The width, height in zero, create date, aperture, flash, focal length, metering mode and white balance are missing compare with the older photos.

P.S. Both files are created by native camera apps.

Also, photo orientation is incorrect in Jolla1 SFOS, it always in landscape.

image description

Would you please to fix those issue?

Thank you very much.

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Not a problem on my Jolla, all works as expected, so I doubt it is a bug in SFOS

Edz ( 2017-08-29 21:49:25 +0300 )edit

Same problem with Jolla C, Jolla 1 everything works fine.

wpeberg ( 2017-08-30 00:32:50 +0300 )edit

Just Took a picture on Aqua aß C

Details Are there

pawel ( 2017-08-30 07:05:48 +0300 )edit

Thanks for the report. We will investigate why this issue hits some devices. In our tests "Show details" and picture orientation have worked correctly.

jovirkku ( 2017-08-30 09:42:56 +0300 )edit

Related to this (duplicate maybe? It's better to gather information in a single place). Unfortunately they don't have the issue at Jolla, maybe it because QA reset their devices regularly? I'll try to reset my J1 if I buy the Xperia.

Otherwise @juhhhk, did you look at those details directly on a computer? I think the info are here but the Gallery cannot read them.

Sthocs ( 2017-08-30 11:14:21 +0300 )edit