asked 2017-10-03 20:46:44 +0200
I can't open email messages at Sailfish own email application after 2.1.2.3 update. I see old and new messages, pull-up menu works and I can delete or move messages to different folders, but not open them.
Tried also to delete and re-install email account but no effect to problem.
Jolla 1 and tested that it works still at 2.0.0.10 (Saimaa) OS -version
Update: problem fixed after update 2.1.3.7, can others confirm this?
answered 2017-10-24 13:54:34 +0200
Same Problem here. Jolla 1, OS 2.1.2.3 - error messages:
[D] unknown:0 - Using Wayland-EGL [D] unknown:0 - Messaging : opening database [D] unknown:0 - void EmailAgent::onOnlineStateChanged(bool) Online State changed, device is now connected ? true [D] unknown:0 - Network connection established, but no action in the queue. [W] unknown:0 - WARNING: This project is using the experimental QML API extensions for QtWebKit and is therefore tied to a specific QtWebKit release. WARNING: The experimental API will change from version to version, or even be removed. You have been warned!
[W] unknown:0 - QQmlComponent: Component is not ready [W] unknown:171 - file:///usr/share/jolla-email//pages/CombinedInbox.qml:171: TypeError: Type error [W] unknown:0 - QQmlComponent: Component is not ready [W] unknown:171 - file:///usr/share/jolla-email//pages/CombinedInbox.qml:171: TypeError: Type error
Looks like a problem with QML API/QQmlComponent. Ideas anybody? Anybody working on this? :)
I am unable to reproduce on my Jolla C device. I will try on my Jolla 1 device. Do you have any patchmanager patches installed, or is it a standard installation?
Both of the errors I've seen reported in this thread (CombinedInbox.qml line 171, and MessageListViewItem.qml line 11) are in a handler for the emailViewerRequested signal, which has a single (integer) messageId parameter. The exact error line in both cases is an attempt to assign the signal parameter messageId to the messageId variable of a MessageView instance. The MessageView.qml has a messageId variable (an alias to an internal EmailMessage messageId).
Without being able to reproduce the issue, I don't know how to proceed. Can you try also reinstalling nemo-qml-plugin-email-qt5 and seeing if that makes a difference?
chris.adams ( 2017-10-25 07:25:21 +0200 )editThanks Chris for the reply. I used standard installation. Did a factory reset and did all the updates, one after one. Which is kind of a pita, so many downloads, installs and in between the tutorials :( Isn´t there a way to do a fresh install? Anyways, I unistalled nemo-qml-plugin-email-qt5, which uninstalled nemo-email (dependencies I guess). Reinstalled nemo-email, tried, failed. Removed nemo-qml-plugin-email-qt5 again, installed nemo-qml-plugin-email-qt5, then installed nemo-email, tried again, failed again. Removed nemo-qml-plugin-email-qt5 again, deleted all accounts, installed nemo-qml-plugin-email-qt5, installed nemo-email, created accounts again - still can´t open the friggin emails! Again, is there a way to install Sailfish OS 2.1.2.3 all at once, instead of reseting and doing update after update after .... ? Thanks anyway for trying to help!
kunibertxihaus ( 2017-10-27 17:57:17 +0200 )editanswered 2017-10-03 22:19:09 +0200
Typed on terminal jolla-email and result :
[W] unknown:11 - file:///usr/share/jolla-email//pages /MessageListHeader.qml:11:5: QML Label: Binding loop detected for property "horizontalAlignment"
[W] unknown:0 - QQmlComponent: Component is not ready
[W] unknown:11 - file:///usr/share/jolla-email//pages /MessageListViewItem.qml:11: TypeError: Type error
Ok, not very informative, I confess! Try to reinstall jolla-email with devel-su pkcon install jolla-email.
Have you got any patch installed that may have altered this qml file or the one that is calling the onEmailViewerRequested() function, namely pages/MessageItem.qml?
Damien Caliste ( 2017-10-04 00:03:49 +0200 )editAlso try reinstalling nemo-qml-plugin-email-qt5 if possible...
This one confuses me. None of the related code has changed since January, and I cannot reproduce the issue on my Jolla C or Jolla 1 devices.
chris.adams ( 2017-10-25 07:26:04 +0200 )editnow i did a proper factory reset and all the sailfish updates, installed the mail programm again and still the same problem. mails are coming in, i can move them, delete them, but i can not open them! i am running out of ideas here. any help is very much appreciated!
kunibertxihaus ( 2017-10-31 15:19:59 +0200 )editanswered 2017-11-01 20:18:22 +0200
Hello, i've the same problem. I can't open email messages at Sailfish own email application after 2.1.2.3 update. I see old and new messages, pull-up menu works and I can delete or move messages to different folders, but not open them.
Tried also to delete and re-install email account but no effect to problem.
I still have the Jolla 1 and was satisfied so far.
If i type jolla-email on terminal the following lines are showed.
SailfishOS 2.1.2.3 (Kiiminkijoki) (armv7hl)
[D] unknown:0 - Using Wayland-EGL [W] unknown:0 - Could not find any zN.M subdirs! [W] unknown:0 - Theme dir "usr/share/themes/jolla-ambient/meegotouch/z1.0/" does not exist [D} unknown:0 - Messaging : opening database [D] unknown:0 - void EmailAgent::onOnlineStateChanged(bool) Online State changed, device is now connected ? true [D] unknown:0 - Network connection established, but no action in the queue. [W] unknown:0 - WARNING: this project is using the experimental OML API extensions for QtWebKit and is therfore tied to a specific QtWebKit relase WARNING: The expe3rimental API will change from version to version, or even be removed. You have been warned!
Does anyone have an idea to fix the bug. t's annoying that you can't use the app anymore.
Asked: 2017-10-03 20:46:44 +0200
Seen: 558 times
Last updated: Nov 06 '17
If you have a terminal, you can run the application from command line with
Damien Caliste ( 2017-10-03 21:43:19 +0200 )editjolla-emailand see what are the error messages.Assuming correct you also may have tried power down/up your device? Which device by the way?
reakolia ( 2017-10-11 00:58:01 +0200 )editHow to install update 2.2.3.7?
rage ( 2017-11-02 16:43:34 +0200 )editif you are not in ea group, either subscribe or use terminal
pawel ( 2017-11-02 18:59:33 +0200 )editSorry I am new here. Can someone answer following questions or at least give me some pointers: - Where can I find the update 2.2.3.7? - How can I install this update?
rage ( 2017-11-03 09:56:52 +0200 )edit