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Jolla1 update to Kymijoki - download fails Jolla shop problem cannot determine the size of the update

asked 2017-11-28 15:43:39 +0200

ehakkarainen gravatar image

updated 2017-11-28 16:07:26 +0200

jiit gravatar image

Jolla1 update to Kymijoki - downloading the update fails with message "Jolla shop problem cannot determine the size of the update" (in Finnish so might be a bit different error message in English) ??? Any idea whats going on and how to correct?

I'm trying to update from 2.1.1.26 / Jämsänjoki

Then phone is "virgin" with plenty of space since I just did a factpry reset on it because Jämsänjoki update bricked it :(

I'm trying to download the update via Wlan that has many users and none of them are complaining so I don't think it's a communications problem?

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Can you please post the essence of the posted link? I get "You're not authorized ..." page back.

marsch ( 2017-11-30 01:29:51 +0200 )edit

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answered 2017-11-29 09:03:28 +0200

ehakkarainen gravatar image

OK - figured it out - since the phone is "spare" and the factory reset & recovery reset all the settings - the time & date settings were way way of - and automatic time setting was off

=> setting the time & date to correct values cleared the problem

Please Jolla-dev team - fix the error message at least to suggest to check time & date settings - thanks!

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Thanks for this report and proposal.

jovirkku ( 2017-11-29 11:13:58 +0200 )edit
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Asked: 2017-11-28 15:43:39 +0200

Seen: 309 times

Last updated: Nov 29 '17