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SailfishX HERE WeGo can't install voice [answered]

asked 2018-02-19 20:48:18 +0300

abc123 gravatar image

As the title says i can't install voices in HERE WeGo app on my Sony Xperia X. I get a message that the download couldn't finish because it lost internet connection. I can download maps but not voices, i updated my map today with no problem at all. Sailfish OS Kymijoki Version 2.1.3.7 HERE WeGo Version 2.0.11510

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The question has been closed for the following reason "the question is answered, an answer was accepted" by abc123
close date 2018-02-23 16:46:39.019798

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do you have a voice at all ?

i cant remember that i did download one, but voice navigation works

pawel ( 2018-02-19 20:51:11 +0300 )edit

There is an default English (UK) women voice that comes with the app. I would however prefer a voice in my native tongue.

abc123 ( 2018-02-19 21:01:54 +0300 )edit

First I would update HERE to the latest Version 2.0.11989. Then I would try again to install the voice in your prefered language. I could install the female German voice without Problems on the Xperia X.

vision ( 2018-02-20 02:10:30 +0300 )edit

The Version 2.0.11510 is the latest version in jolla store. Are you using a third party source?

abc123 ( 2018-02-20 03:08:51 +0300 )edit

I think HERE doesn't care anymore about the version in Jolla store. In most cases I am using the apkpure.com app and in some cases (especiallly for downgrades) the aptoide.com app.

vision ( 2018-02-20 10:03:09 +0300 )edit

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answered 2018-02-21 23:51:11 +0300

Direc gravatar image

I have Sailfish X 2.1.4.13 EA, HERE WeGo version 2.0.11989 via YALP Store (most recent from Google Play Store, that is) and I couldn't download voices (Finnish M/F) yesterday, but maps were downloaded just fine. Today I tried it again and it suddenly worked. It would seem that there was a server issue; does it work now for you?

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Yes it did work today as i wrote in a comment far down on this page. It must have been something wrong at the other end at here services.

abc123 ( 2018-02-22 01:03:11 +0300 )edit

Oh, that's right :)

Good that it got fixed. Can you please close this question as the issue was fixed?

Direc ( 2018-02-22 14:46:57 +0300 )edit
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answered 2018-02-21 12:05:34 +0300

zepher gravatar image

Voice and turn by turn navigation works however I don't think it's possible to have street names pronounced. I believe the reason that this feature is unavailable is that it requires Google text-to-speech.

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oohhh..yes... you are right.... I remember that it was possible to download the voice without street names in my language only... but not the other one with street names.... Most likely this can be the reason.

@abc123... can you check whether you have both options listed and can you try to chose the voice without street names?

vision ( 2018-02-21 14:11:01 +0300 )edit

There are two options in my native language (Swedish).

  1. Swedish with read street names, small file.
  2. Swedish natural voice, woman, 4,2 MB

I can't download any of the 2 voices.

abc123 ( 2018-02-21 17:23:49 +0300 )edit

Now when i tried to download "surfer dude (english)" it worked and i could now download voices that didn't work before. The thing is the i tried downloading "surfer dude (english)" before an it didn't work then. Now i can download all natural voices that didn't work before, i honestly don't understand what's going on and why it suddenly started to work when nothing has changed. It's almost like the error was in the other end at the here service.

abc123 ( 2018-02-21 19:47:52 +0300 )edit

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Asked: 2018-02-19 20:48:18 +0300

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Last updated: Feb 21 '18