Dropbox integration issue [duplicate]

bug
dropbox

asked 2018-04-29 13:35:57 +0300

Ole
101 ●3 ●4 ●7

updated 2018-06-25 10:51:13 +0300

jiit

2678 ●32 ●58 ●59

admin

I\ve got a problem with the dropbox integration, which does not seem to be related to existing dropbox issues:

Actually there is no possibility for me to sign in with a standard mailadress. When I hit the "Sign in" button the circle that shows it's processing keeps turning but nothing happens. Appears on Jolla1, Xperia X and Fairphone2, all with OS Version 2.1.4.14. Using googles mailadress for a dropbox account works fine. Deleting the Apps directory on dropbox directly for a new integration process didn't work. I tried creating a new dropbox account with a new mailadress, but the sailfish integration also didn't work.

edit retag flag offensive reopen delete

The question has been closed for the following reason "duplicate question" by Spam Hunter
close date 2018-07-16 12:18:50.130481

Comments

1

I've experienced the same result ...a spinning circle, but the login does not complete.

vansid ( 2018-05-08 04:37:46 +0300 )edit

closing as this is a duplicate of https://together.jolla.com/question/140180/can-not-add-my-dropbox-account-via-settingsaccounts/

Spam Hunter ( 2018-07-16 12:18:45 +0300 )edit

2

answered 2018-07-16 11:08:53 +0300

jsommer
3324 ●97 ●142 ●154

Finally, my solution was to add the dropbox account in the gallery app. Howsoever this works. Crazy.

edit flag offensive delete publish link

Comments

1

This worked for me too, thank you!

Ole ( 2018-07-21 02:11:22 +0300 )edit

That, worked for me as well. Thank u 4 sharing!

anasyntes ( 2018-08-07 22:37:21 +0300 )edit

1

answered 2018-06-23 18:38:20 +0300

jsommer
3324 ●97 ●142 ●154

updated 2018-06-23 19:28:20 +0300

Has someone a solution in the meantime. I'm currently using Sailfish OS 2.1.4.14 on Intex Aqua Fish, because Intex doesn't offer the update yet. It the issue fixed in the official SailfishOS 2.2 release?

I relized the issue, when I tried to synchronize the account. I could upload an image but not see it in the gallery afterwards. Thus I removed the Dropbox account and tried to re-create it.

I also trief the following steps:

Deleting Sailfish OS from the list of linked apps in Dropbox
Changing the linked email address for the Dropbox account
Changing the password without umlaut, that may cause a problem
Restarting the Sailfish device
Switching of VPN connection

I'm afraid it is a bug. I can remember, that there was an announcement of Dropbox for an API change. But I also realized, that a login with the default Sailfish OS browser is not possible. This is confusing.

I could manage to login within the default Sailfish OS browser, if I use the private mode. Therefore I deleted the cache and cookies. That was a recommendation in the Dropbox community. But this doesn't have any impact on the system logn, unfortunately. Has anyone tried to contact the Dropbox support?

edit flag offensive delete publish link

0

answered 2018-06-25 18:26:10 +0300

jsommer
3324 ●97 ●142 ●154

I did open a ticket at Dropbox, but they told me, that the issue is not their fault. Afterwards I posted a question in the community forum of Dropbox. I will post a solution, if someone of the Dropbox community has an idea.

edit flag offensive delete publish link

Comments

Unfortunally dropbox wasn't able to provide a solution and recommended to post a question at the forum.

jsommer ( 2018-07-16 11:07:59 +0300 )edit

Dropbox integration issue [duplicate]

The question has been closed for the following reason "duplicate question" by Spam Hunter
close date 2018-07-16 12:18:50.130481

Comments

3 Answers

Comments

Comments

Question tools

Stats

Related questions

Dropbox integration issue [duplicate]

The question has been closed for the following reason "duplicate question" by Spam Hunter close date 2018-07-16 12:18:50.130481

Comments

3 Answers

Comments

Comments

Question tools

Public thread

Stats

Related questions

The question has been closed for the following reason "duplicate question" by Spam Hunter
close date 2018-07-16 12:18:50.130481