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Transfering a License from xperia x to f5122

asked 2018-06-05 07:45:16 +0200

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updated 2019-02-11 15:07:39 +0200

jiit gravatar image

Hey guys I bought the OS on Switzerland last October and installed it on my xperia X now I am interested in buying the f5122 as I have a big need for dual sim.

Given I live in America and sales are not supported I was wondering if I could use the same OS download form Oct 17 on the f5122 and the just update up to this new OS version which supports the device itself.

Is that possible? Do I need to move the license from one device to another? I would gladly keep both phones and have to licenses but Jolla still has no love for America. Cheers!

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answered 2018-06-05 08:21:23 +0200

rgrnetalk gravatar image

It's possible to transfer the license, see this question. But you can't use the same download see the release notes: "

NOTE: Please do not download and install the F5122 update to your F5122 devices yet as you do not have the official F5122 software baseline in the device. Some malfunction could appear. You need to install the F5122 image first (by flashing see chapter 6 in https://jolla.com/sailfishxinstall/). Only then you can download and install over-the-air updates successfully."

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answered 2018-07-16 20:45:13 +0200

lupastro gravatar image

updated 2018-07-16 21:35:19 +0200

Hi,

I bought a F5122, since the screen of my F5121 broke. I requested a license transfer and I was notified a week ago (aprox) that the Sailfish X license hat been detached from my F5121. During the time that I was waiting for the F5122, I kept using the F5121 -until yesterday- (the screen was badly broken, but it was still usable).

I just installed Sailfish X in the 5122, but I am unable to install the "licensed" content. Should I actively delete the account from my F5121? Should I ask again for a detaching? I thought it would be enough the way I did...

Thanks for your help!

PD: I posted this as answer, since as comment won't bring up the post in the list.

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Did you reboot device after adding your Jolla account? When you look under devices if you sign into https://account.jolla.com/ does it show IMEI and activation date of your F5122? Perhaps you need to re-open last report received from care@jolla.zendesk and add IMEI fo your F5122 and I'm sure that you will get there finally.

aspergerguy ( 2018-07-17 16:32:08 +0200 )edit

Hi, yes I rebooted several times. Resetted the devices, and so on and so on....Jolla has already the IMEIs of my F5122.

lupastro ( 2018-07-17 21:41:18 +0200 )edit
1

Already solved by the Jolla Support! Thank you!

lupastro ( 2018-07-18 22:45:24 +0200 )edit
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Asked: 2018-06-05 07:45:16 +0200

Seen: 834 times

Last updated: Jul 16 '18