Jolla 1 is working but screen is black
Dear all,
during normal operation but under rather high load the screen turned black. Restart and battery removal didn't help. It seems that the phone itself is fully in operation apart from the screen: After starting I can ping the phone in the wireless LAN, messages (probably threema) are beeing received (sound on receive, blue LED flashing) and I can shutdown the phone by pressing the power button. Unfortunately I don't have SSH activated, so I can't get access to the phone.
Do you have any suggestions? Maybe backup via recovery mode and factory reset?
Thanks for help!
Please, always use the search facility to see if your question has already been posted before, in your case, there are dozens of links existing that cover the essence of your question, see here for a few of them;
https://together.jolla.com/question/16433/bug-black-screen/
https://together.jolla.com/question/41121/random-black-screen-of-death/
https://together.jolla.com/question/74278/black-screen-after-switching-on/
https://together.jolla.com/question/63338/bug-screen-stays-black-after-reboot/
Closing your question as a duplicate.
Spam Hunter ( 2018-08-13 23:49:52 +0200 )editSorry for not making this clear: From my point of view this is not a duplicate as my black screen
If these differences aren't significant I agree to closing this questions. Otherwise I'd be happy if you open it again.
Another comment: It might be related to a (nearly) full internal storage?
JollaBuzhidao ( 2018-08-14 07:57:26 +0200 )edit@JollaBuzhidao - Okay, I've voted up your question to give you enough karma points to reopen your own question.
Spam Hunter ( 2018-08-14 09:42:09 +0200 )editFor me it lloks like the lcd has a problem. but to check this - you need to atrach another LCD.
Ping me on Telegram @ExPLIT or via email explit (at) mailbox.org and maybe i can help you with LCD
ExPLIT ( 2018-08-14 10:33:17 +0200 )editThanks! Seems my questions has been reopened in the meantime. I think I'll try to identify a hardware defect and in case this doesn't help I'll try a factory reset. I'll let you know.
JollaBuzhidao ( 2018-08-14 23:56:24 +0200 )edit