shop issues [answered] [answered]

asked 2019-03-26 19:42:02 +0200

staubgold gravatar image

updated 2019-03-26 22:56:10 +0200

yesterday i tried to purchase Sailfish X Beta for Sony Xperia™ XA2 and went through the process of payment but it ended up with an error today i checked my bank account and found out that via ayden the correct amount has been charged with some transaction number and "JollaAppSt" there's nothing in https://shop.jolla.com/downloads/ it just says: "You do not have any downloads available" who should i contact now and how?

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The question has been closed for the following reason "the question is answered, an answer was accepted" by nthn
close date 2019-03-26 23:23:41.396886

Comments

2

Submit a request to Jolla customer support: https://jolla.zendesk.com/hc/en-us/requests/new

pasik ( 2019-03-26 20:04:47 +0200 )edit
1

thanks a lot!

staubgold ( 2019-03-26 20:53:05 +0200 )edit