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Recovery-mode how-to for xa2 needed

asked 2019-04-22 20:38:20 +0300

p1rat gravatar image

updated 2019-04-23 18:20:50 +0300

cemoi71 gravatar image

Hi sailors,
today my little son played around with my new Sony Xperia XA2 and after 10 attempts my phone ist permanet locked:-(
I found the how-to https://jolla.zendesk.com/hc/en-us/articles/360002996893 but the article is only for Xperia X and not the XA2 devices
As shown under point 3.2 I tried to unlock with /usr/lib/qt5/plugins/devicelock/encsfa-fpd --check-code 12345 but this doesn't work. (replace "12345" with your correct security code) I checked the files within this directory and I found one file with a similar name (encsfa).
I tried the same command with that filename /usr/lib/qt5/plugins/devicelock/encsfa--check-code 12345 (replace "12345" with your correct security code)
Fortunately this command works for me and my phone is unlocked again.

Please Update/improve or add the recovery-mode wiki for XA2-serie

regards
p1rat

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Comments

I'm sorry, I have no idea or clue to help you. but your issue interest me.
have you got the developer mode coincidentally activated ?
Maybe this info may help others giving their tips...
Maybe there is a possibility under dev-mode to unblock it.
Wish you success on solution finding

cemoi71 ( 2019-04-23 16:23:17 +0300 )edit

all right if you think about recovery mode, means that you think about factory reset...
Did you post something to the jola zendesk (support)?

cemoi71 ( 2019-04-23 16:27:32 +0300 )edit

yes, the developer mode was activated.
and as I already wrote, my phone is now unlocked, there is no need for an other solution.
p1rat

p1rat ( 2019-04-23 16:54:30 +0300 )edit

i remark then that by reading twice, i didn't do it til the end...
Anyway, what is the purpose of your thread? you had an issue, you solve it, good..
. then? what do you want to reach with it?
Is it an How-to? why there is an "?" character?
Is it a reaction about an information missed on a zendesk how-to? a kind of step improvement? please complete with further keywords recovery mode and improvement. The permanent device lock info in title is not strictly needed (that's enough if it's noticed in description) -> it leads only some readers in an other way.

cemoi71 ( 2019-04-23 17:20:41 +0300 )edit

e.g. recovery-mode zendesk how-to for xa2 needed

cemoi71 ( 2019-04-23 17:22:23 +0300 )edit

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answered 2019-04-25 12:04:00 +0300

Nrsisti gravatar image

Recovery mode works the same on both Xperia X and XA2

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this is correct, but command for unlock the phone (see howto from xperia x )
in section 3.2 is wrong for xa2.

p1rat ( 2019-04-25 14:39:01 +0300 )edit
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Asked: 2019-04-22 20:38:20 +0300

Seen: 358 times

Last updated: Apr 25