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No backup possible in JP1 in 3.0.3.8 [answered]

asked 2019-04-26 13:40:55 +0300

Marcel Pol
365 ●8 ●11 ●16

updated 2019-04-26 13:43:59 +0300

In Jolla Phone 1, on 3.0.3.8 EA, I cannot make a backup anymore. When I go to Settings > Backup, the buttons for making the backup are disabled. I suspect it doesn't recognize the SDcard. The mediaplayer does recognize it.

In 3.0.2.8 it used to be that I would go to Settings > Backup, and it would say that there was no SDcard. Going back to the main menu, and back into Backup, it would now recognize the SDcard, and I can push the button to generate it.

The SDcard is a standard 32GB card, not encrypted.

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The question has been closed for the following reason "the question is answered, an answer was accepted" by Marcel Pol
close date 2019-04-26 16:02:12.497521

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answered 2019-04-26 15:46:20 +0300

pasikarkkainen
1111 ●16 ●30 ●24

updated 2019-04-26 15:47:47 +0300

Did you select the SDcard in the backup UI? The UI has changed, first I didn't realize either the card has to be chosen first, before backup can be made. I had the same issue with JollaC / SFOS 3.0.3.8. Actually choosing the SDcard fixed the problem. The UI isn't very good to make it obvious one has to choose something first.

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Ah, the text "Backup to" is a selection dropdown :) Never noticed that, I just thought it was text belonging to the greyed out button.

Marcel Pol ( 2019-04-26 16:01:45 +0300 )edit

I also completely missed this. Thanks

magullo ( 2019-05-01 10:42:00 +0300 )edit

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Asked: 2019-04-26 13:40:55 +0300

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Last updated: Apr 26 '19

No backup possible in JP1 in 3.0.3.8 [answered]

The question has been closed for the following reason "the question is answered, an answer was accepted" by Marcel Pol close date 2019-04-26 16:02:12.497521

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The question has been closed for the following reason "the question is answered, an answer was accepted" by Marcel Pol
close date 2019-04-26 16:02:12.497521