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[Bug] Sailfish contacts arent synced to Android

asked 2019-08-10 21:21:15 +0200

Will-Do gravatar image

Freshly installed Sony Xa2 Ultra dual sim with Android 8.1 and Sailfish 3.1.0.11

Installed Signal messenger, which can receive messages. However; contacts aren't shown when messages are received, only numbers. The contacts are shown in the peoples app.

  • Tried restarting the Android-support.
  • Tried removing Signal (incl removing the data), syncing the contacts to the Android layer and only then starting Signal.
  • Signal has permissions to access contacts in the Android-settings.
  • Tried removing the Android contacts.db (as decribed here: https://together.jolla.com/question/189945/xperia-x-google-contacts-not-synced-on-android-apps/?answer=196146#post-id-196146 ) but that file doesn't seem to be there anymore.
  • Tried giving Signal permissions to access Sailfish contacts, as described on the Zendesk page for Whatsapp, but the option to give permissions is missing from the Sailfish Android-support settings

(reference: image description )

Any idea's on what to try next?

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did you install coderus' aliendalvik control? there you have the possibility to open the andoid contacts app. you can take a look if your contacts are synced to the android layer.

Zandi ( 2019-08-10 23:46:42 +0200 )edit

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answered 2019-08-11 08:46:07 +0200

nepsis.localhost gravatar image

Hi,

I suppose that's not very common. ive did exactly the usual steps and everything is working perfectly. And yet, just to be sure , let me suggest you to check for the Android App permissions. image description image description Hope this helps

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Thanks, those permissions are indeed set correctly on my device

Will-Do ( 2019-08-11 17:41:01 +0200 )edit
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answered 2019-08-11 10:35:44 +0200

Claudio Maradonna gravatar image

I solved syncing contacts from Whatsapp in Wifi. In mobile data doesn t work. I own H4493 too.

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Weird it did work on wifi. No change here unfortunatly

Will-Do ( 2019-08-11 17:41:16 +0200 )edit

I'm really sorry. Did you try to clean app cache with Sailfish Utilities and restart Android?

Claudio Maradonna ( 2019-08-12 12:12:50 +0200 )edit

I did, but have only managed to fix it for one contact since august

Will-Do ( 2019-11-09 12:32:31 +0200 )edit
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Asked: 2019-08-10 21:21:15 +0200

Seen: 516 times

Last updated: Aug 11 '19