[Xperia X] Google contacts not synced on Android apps [answered]

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3

[Xperia X] Google contacts not synced on Android apps [answered]

bug

asked 2018-09-21 20:53:25 +0200

This post is a wiki. Anyone with karma >75 is welcome to improve it.

updated 2018-11-18 14:02:17 +0200

samule
151 ●5 ●12 ●14

I installed latest version of Sailfish OS (3.0.0.8) for my brand-new Xperia X (dual SIM) but a new/changed Google contact is not synchronised over other Android applications (tested with Whatsapp and Simple Contacts). I already tried the following:

To device only sync mode
Deactivate and re-activate the account
Remove all contacts, and re-activate the account
Remove and re-create the account
Restart Android Support
Restart the phone
Reinstalled the android app that does not sync (e.g. Whatsapp)
Reset app data by deleting /opt/alien/data/data/com.whatsapp

Any suggestion? Contacts in native app are correctly synced.

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The question has been closed for the following reason "the question is answered, an answer was accepted" by JSEHV
close date 2018-12-23 20:00:10.425542

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1

While helping my self, tried to delete completely Google account, and restart the phone: still WhatsApp (whatever Android-app actually) has my old contacts!! The DB should be cached somewhere... Would be nice to find where!

samule ( 2018-12-21 20:21:57 +0200 )edit

While helping my self, tried to delete completely Google account, and restart the phone: still WhatsApp (whatever Android-app actually) has my old contacts!! The DB should be cached somewhere... Would be nice to find where!
samule ( 2018-12-21 20:21:57 +0200 )edit

Accepted Answer

4

answered 2018-12-23 19:25:48 +0200

samule
151 ●5 ●12 ●14

updated 2019-01-29 15:50:51 +0200

Found it: you need to delete the old DB, and the contacts will be synced again! In detail:

Stop Android Support
Delete the Android Contacts DB (see below)
Start Android Support

In order to do the second step, you need to go to Terminal and type in order the following:

devel-su
rm /opt/alien/data/data/com.android.providers.contacts/databases/contacts2.*

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thank you so much! finally it works again.

Zandi ( 2018-12-24 03:50:31 +0200 )edit

How can i access the Android Contacts DB?

samuel3578 ( 2019-01-21 05:08:25 +0200 )edit

I expanded a bit above..

samule ( 2019-01-29 15:51:21 +0200 )edit

thank you, let me try!

samuel3578 ( 2019-01-30 04:09:52 +0200 )edit

It works but then resync wrong contacts again as before..it seems there is another db where it sync to..

neubauten84 ( 2019-01-30 21:49:45 +0200 )edit

Answer 2

0

answered 2018-09-22 12:40:34 +0200

johanh
822 ●12 ●27 ●28

If you only have your contacts synced from google, when turning off or deleting the google account, all contacts should disappear. If not, delete them manually from the device and then turn ON google sync again (keep it "to device only" for now). There are some problems with google contacts sync if you search the forum (no good solutions, though).

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Thank you for the help! Your workaround actually works for the native app itself, but other Android apps are not updated. By the way, removing all the contacts it's quite difficult because of lacking of "select all" function...

Updated the main question/bug.

samule ( 2018-09-24 18:27:47 +0200 )edit

you can easily delete all contacts by going to setting->apps->contacts and then in the pulley menu you should find "dele all contacts". but this doesn't solve the main problem.

Zandi ( 2018-11-19 02:41:09 +0200 )edit

[Xperia X] Google contacts not synced on Android apps [answered]

The question has been closed for the following reason "the question is answered, an answer was accepted" by JSEHV
close date 2018-12-23 20:00:10.425542

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[Xperia X] Google contacts not synced on Android apps [answered]

The question has been closed for the following reason "the question is answered, an answer was accepted" by JSEHV close date 2018-12-23 20:00:10.425542

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The question has been closed for the following reason "the question is answered, an answer was accepted" by JSEHV
close date 2018-12-23 20:00:10.425542