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If the old account cannot be logged in and the account password is confirmed to be correct

asked 2019-11-25 03:00:21 +0200

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updated 2019-11-25 07:49:12 +0200

华谍 gravatar image

"The account that has been used for several years suddenly fails to log in, and then I reset the password and fill in the mailbox number and said that the account cannot be found. But I re-registered the account with this mailbox, changed the original account and said that the mailbox is occupied, but use this mailbox to reset the password and said that the account cannot be found. Is there any problem to solve? I can be sure that my account password is correct. Why do I suddenly say that the account password is wrong? My original account is hcd530. Email: hcd530@163.com How can I get a way back to this old account? It has been used for several years, and I really can’t bear to lose it..."

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Hello, this is an international community, it's preferable that English is used, thanks.

Spam Hunter ( 2019-11-25 03:42:26 +0200 )edit

What about Google translator. 👍👍👍😁😁😁

N9Sailfish ( 2019-11-25 07:13:13 +0200 )edit

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answered 2019-11-27 11:51:06 +0200

Spam Hunter gravatar image

Contact Jolla directly;

https://jolla.zendesk.com/hc/en-us/requests/new

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answered 2019-11-25 07:16:50 +0200

N9Sailfish gravatar image

updated 2019-11-25 07:17:06 +0200

In english, på engelska, in inghlese, auf english

"The account that has been used for several years suddenly fails to log in, and then I reset the password and fill in the mailbox number and said that the account cannot be found. But I re-registered the account with this mailbox, changed the original account and said that the mailbox is occupied, but use this mailbox to reset the password and said that the account cannot be found. Is there any problem to solve? I can be sure that my account password is correct. Why do I suddenly say that the account password is wrong? My original account is hcd530. Email: hcd530@163.com How can I get a way back to this old account? It has been used for several years, and I really can’t bear to lose it..."

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answered 2019-11-27 10:56:09 +0200

华谍 gravatar image

There is no senior administrator to answer this question. How can I get my old account back?

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Asked: 2019-11-25 03:00:21 +0200

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Last updated: Nov 27 '19