People app not responding

asked 2020-01-12 14:08:43 +0200

pw338 gravatar image

I installed SFOS 3.2.1.20 on an Xperia 10 a few days ago.

Yesterday I noticed that when I try to open the People app that it never shows anything, the days before it seemed to behave normally. I only see the translucent background and a few seconds later the "People is not responding" message comes up, with the option to close or wait. I have waited for quite a while already, but that has not helped. I tried to reboot, but the behavior is unchanged.

edit retag flag offensive close delete

Comments

Yes, this happends. Use the phone app if you're in a hurry, people tab works regardless. Dashboard reload or reboot should fix it. I learned to live with it.

lispy ( 2020-01-12 21:49:56 +0200 )edit

You can always reinstall the application, but you will need to use Terminal to do so.

devel-su pkcon remove jolla-contacts

to install

devel-su pkcon install jolla-contacts

I cannot replicate the problem on my Jolla1, the app opens and displays my contacts, as expected.

Spam Hunter ( 2020-01-12 22:07:37 +0200 )edit

Thanks for the answers. But neither reinstallation worked nor did rebooting (or restarting home screen and apps from the Utilities menu in Settings).

I noticed that when starting the app from the Terminal, no error messages are printed. I just get timing info, like this:

$ jolla-contacts
[D] unknown:0 - Using Wayland-EGL
[W] CommHistoryDatabase::open:303 - Opened commhistory database: "/home/nemo/.local/share/commhistory/commhistory.db"
[D] unknown:0 - Starting favorites query at 216 ms
[D] unknown:0 - Starting metadata query at 437 ms
[D] unknown:0 - Favorites queried in 468 ms
[D] unknown:0 - All queried in 489 ms
[D] unknown:0 - Starting online  query at 590 ms
pw338 ( 2020-01-14 10:53:17 +0200 )edit

Hmm, in the meantime I managed to edit one of the contact entries. I actually forgot how I did that, but it may have been using the "Open contact card" option from the History tab of the Phone app. (There is no option to edit on the People tab where I had expected it.)

Now the People app also displays again.

pw338 ( 2020-01-16 09:11:14 +0200 )edit

btw, try to unstar your contacts one by one and People app again worked. bug? using xperia 10

Linas ( 2020-04-25 20:46:40 +0200 )edit