phone stuck in jolla startup screen since upgrade to 1.0.3.8 [answered]

asked 2014-02-01 10:45:36 +0200

815 ●12 ●20 ●26

updated 2014-02-01 11:54:37 +0200

Hello, I tried to upgrade my phone yesterday. No problem downloading, the white meter finished without problem, at the end the screen flashed about ten times then thephone restarted and get stuck with the jolla logo on black background. I waited for half an hour but nothing else happended. I restarted the phone but always stuck on that screen. So, now what ?

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The question has been closed for the following reason "the question is answered, an answer was accepted" by phklrz
close date 2016-06-04 15:45:50.213616

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Have you tried to remvoe the battery as well?

stezz ( 2014-02-01 13:41:56 +0200 )edit

Hi, I had the same problem with upgrate to 1.0.4.20.

I waited for 30 mins on jolla startup screen, then decided it was frozen. I long-pressed on power button (at least 10 secs), and the device rebooted fine, with a small vibration. Once the device was booted up, I could check that the upgrade was successfull.

vbregier ( 2014-03-18 08:50:22 +0200 )edit

phone stuck in jolla startup screen since upgrade to 1.0.3.8 [answered]

The question has been closed for the following reason "the question is answered, an answer was accepted" by phklrz
close date 2016-06-04 15:45:50.213616

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phone stuck in jolla startup screen since upgrade to 1.0.3.8 [answered]

The question has been closed for the following reason "the question is answered, an answer was accepted" by phklrz close date 2016-06-04 15:45:50.213616

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The question has been closed for the following reason "the question is answered, an answer was accepted" by phklrz
close date 2016-06-04 15:45:50.213616