Phone crashes

asked 2020-05-03 19:11:21 +0200

tonKar gravatar image

updated 2020-05-03 21:19:46 +0200

pawel gravatar image

My Sony xperia 10 Plus dual SIM (I4213) phone crashes and restarts regularly with full android support, this phenomenon exists with and without android apps after system restore. I upgraded the operating system to 3.3 but nothing changed. Now I’m back to the older system but I can’t use the phone because it immediately crashes and restarts or just the hourglass animation is running and I can’t do anything just the top scraper menu I reach but nothing is active. If you start on many attempts within a few minutes it will crash again and restart. My phone is currently unusable please help me to be able to use it again like I used to.

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Comments

how did.you return to prev version ? reset ?

pawel ( 2020-05-03 21:19:10 +0200 )edit

Yes I reset the phone and rebooted to the older system.

tonKar ( 2020-05-04 19:25:49 +0200 )edit

in you case i would have tried to reflash it

pawel ( 2020-05-05 23:24:58 +0200 )edit

Thank you, I'll try.

tonKar ( 2020-05-10 20:43:59 +0200 )edit