How to debug cellular connection problems to mobile network

asked 2020-06-01 21:00:28 +0200

acko gravatar image

Trying to make a phone call on my Jolla Mobile Phone, it sometimes states "Emergency calls only" or that no network is available. That happens in contrast to "Settings > Cellular network" showing a mobile network and the 4G in the upper right corner showing that I am connected, plus I also have enough credit.

Going to Airplane mode does not fix this. Usually one or two reboots help. However this is obviously cumbersome as I cannot realize that people cannot call me.

I'd like to know how to provide debug information the next time I run into this problem, as I could not find an existing thread here.

Running latest Sailfish OS 3.3.0.16.

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I recall similar situations with Jolla1.

potski ( 2020-06-01 21:14:11 +0200 )edit
1

Me, too. Sometimes I can recognise it by the missing Mobile data icon although Mobile data is activated. It mostly happens when connected to a car system per bluetooth. I'm on SFOS 3.0.1.11.

Pohli ( 2020-06-01 23:02:51 +0200 )edit
1

The same problem hit me exactly in the same way two days ago on my xa2. Otherwise i often get problems in reconnecting to network on exiting flight mode. Sometimes restarting ofono from terminal will do, Others it will take a full reboot.

enrish ( 2020-06-02 03:18:54 +0200 )edit