I dropped my Jolla and the screen broke, what now? [duplicate]

asked 2014-02-05 13:46:03 +0300

Low_res gravatar image

updated 2014-11-26 13:10:44 +0300

jiit gravatar image

Today I was walking around and I dropped my phone, it fell right on the screen and now it's completely messed up. It still works but you can't see much, the glass is shattered and thanks to the gesture based OS, it's not practical to use it unless you want glass in your hands. This really ruined my day because I love my Jolla and I've only had it for 3 weeks. I hope you guys can help out. What do I have to do? Does it fall under warranty and is there a possibility to let Jolla repair my phone or send me a new one. I live in Belgium (that might be important). Thanks.

I already sent them a tweet, this might come in handy when they offer an answer: https://twitter.com/Low_res/status/431027673335226368

TLDR; Screen broke, help!

Thanks in advance, Low_res

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The question has been closed for the following reason "duplicate question" by simo
close date 2014-02-05 13:49:02.827675


Hi @Low_res and welcome along. I'm sorry for what happened, and even more sorry there's not an easy solution yet. I'm closing this one as your problem is already discussed here, welcome to vote and comment: https://together.jolla.com/question/16460/repair-service-europe-how-to-repair-my-broken-screen/

simo ( 2014-02-05 13:48:38 +0300 )edit

Thanks, I'll keep posting over there. Sent an email to Optima Service and got an answer: https://together.jolla.com/question/16460/repair-service-europe-how-to-repair-my-broken-screen/#comment-24698

Low_res ( 2014-02-05 17:28:59 +0300 )edit