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Exchange and POP3 accounts should not have "Get more mails" option [released]

asked 2014-05-05 17:55:23 +0200

tontze gravatar image

updated 2014-12-18 18:32:08 +0200

chemist gravatar image

With outlook account, get more emails does not work ?

When i open EMAIL app, i can send and receive emails. Opening exchange account, i see all emails, but when i pull up in bottom, there is option "get more emails" which does not work. It tryes to update something, but there is no error msg or anything. It has never worked.

Edit: Exchange and POP3 accounts should not have "Get more mails" option available, since is not supported, those are time based or element based.

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The question has been closed for the following reason "released in a software update" by VDVsx
close date 2014-12-18 17:24:29.397423

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If you have a problem like this, it is useful to provide more context so people can answer more easily. What steps have you tried to update the emails? Has it ever worked for you!

Richie Cotton ( 2014-05-06 07:41:07 +0200 )edit

Yes, sorry.

When i open EMAIL app, i can send and receive emails. Opening exchange account, i see all emails, but when i pull up in bottom, there is option "get more emails" which does not work. It tryes to do something, but there is no error msg or anything. It has never worked.

tontze ( 2014-05-06 09:09:11 +0200 )edit

I can confirm this. I have exchange 2010 account and it doesn't fetch older messages at all.

cahva ( 2014-05-06 09:34:44 +0200 )edit
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answered 2014-12-18 17:24:19 +0200

VDVsx gravatar image

Implemented in 1.1.1.26, Vaarainjärvi, if you have any issues related to this feature please comment here.

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answered 2014-05-06 15:31:27 +0200

VDVsx gravatar image

updated 2014-05-06 15:31:50 +0200

Exchange accounts use a time based sync, so you can only sync older mails if you change that interval, the "get more mails" option should be available for Exchange not POP3 accounts. Changing the description a bit.

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Asked: 2014-05-05 17:55:23 +0200

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Last updated: Dec 18 '14