SMS are not sent

asked 2014-05-30 14:36:43 +0200

Thomas M gravatar image

updated 2014-05-30 23:43:16 +0200

dez gravatar image

Since some days/weeks ago I'm not able to send any SMS. I can still receive such messages, though, and I also haven't experienced any issues with phone calls. And, just to avoid questions: yes, I have been able to send SMS before.

Some things which might be of interest:

  • I've been to Namibia recently. Maybe roaming had an influence?
  • The error message displayed below the SMS I tried to send is (translated from German): "Problem sending the message". Not very specific...
  • journalctl output: http://pastebin.com/ZDdzAfLF
  • I have received an MMS. Before this, sending SMS worked, afterwards it didn't. But this might very well just be a coincidence. I haven't tried to send SMS days before or after receiving this MMS.
  • I've used the Flight Mode several times
  • I can't think of any setting that I've changed to make SMS not work

If you need more info, please tell me. I'd really like to see this solved! Thanks in advance!

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Comments

have you tried a reboot? I got the same error today, and a reboot solved the problem

fuzzdk ( 2014-05-30 20:45:10 +0200 )edit

No, unfortunately it doesn't help in my case. I've rebooted the phone very often since this issue occurred first. I should have mentioned this right away, sorry.

Thomas M ( 2014-05-30 20:53:38 +0200 )edit

Turning the phone off, taking the battery out for 10min and booting it again doesn't help either.

Thomas M ( 2014-05-30 21:09:20 +0200 )edit

Have you tried the SIM card in a different phone to see if it's not a SIM problem?

nthn ( 2014-05-30 23:39:04 +0200 )edit
1

It appears to be a problem with the SIM card. I'm still in contact with my service provider, I'll let you know how everything turned out. Until now it looks like Jolla is not to blame :)

Thomas M ( 2014-06-10 13:45:17 +0200 )edit