System crashing after every overnight charge [answered]

asked 2014-06-30 13:06:43 +0300

rantom
103 ●6 ●12 ●16

updated 2014-08-27 11:14:16 +0300

jiit
2678 ●32 ●58 ●59

  admin

Since updating to 1.0.7.16 I've had my phone crash after every full charge. I put the phone to charge during night and when I wake it up on the next morning with doubIe-tap (regardless is it still plugged in to the charger or not) I get to the lock-screen and then green/red LEDs start blinking in cycles (I think the order was first green, then red and then green again ad infinitum). This goes on until the phone is turned off from power-button (during this powering down I also noticed that instead of the "Jolla"-logo I got last state of the screen, e.g. lock-screen).

Some of my settings:

Wlan is on and connected, mobile data is on with 4G as preferred. E-mail synchronization set to 1 hour and Android-application Telegram running on the home-screen as a cover/tile. SIM-card is confirmed to be 4G by the operator (Tele Finland).

I also tested if 4G was at fault in this so I set my preferred mobile data to 3G for one charge. I first got to the lock-screen with this but then got the green blinking LED. After that I managed to get into the system but it was responding very slowly and the phone had to be turned off from the power-button to return it to the normal state.

Update 03.07.2014: I just charged my Jolla using Jolla's provided cable and charger and the LEDs did not start blinking. This was not an overnight-charge though but I waited ~1-2 hours after the charge was complete (white LED pulsing) to double-tap the screen. The previous charger that I used and got blinking LEDs was Nokia AC-10E. I'm changing the title a bit because of this.

Update 05.07.2014: I charged the phone overnight with Jolla's provided charger and cable and still got green/red LEDs when waking up the phone. This time though I also got the white LED pulsing with them, while the phone was on a charger. This stopped once I took it out of the charger. Couldn't get past the lock-screen at all though this time. Since this issue seems to come from overnight charge I'm changing the title a bit.

Update 17.07.2014: Haven't had this happen, as of yet, with 1.0.8.19. Double-tapping to wake up the phone after 8 hours, while it was on charger, resulted in normal behavior. 1.0.8.19 was installed by service from scratch. Setup from system side is pretty much the same, with some minor exclusions (e.g. E-mail settings have been changed and not all applications that were installed with 1.0.7.16 are installed in 1.0.8.19).