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Upgrade vom 1.0.0.5 -- how? [answered]

asked 2014-07-17 13:54:51 +0200

luke gravatar image

updated 2014-07-17 14:10:34 +0200

eric gravatar image

Hello

On my Jolla-Phone, I do still have plain vanilla 1.0.0.5 (kaajanlampi).

All my attempts to upgrade to a more recent version failed.

I'd appreciate any help and support.

Thanks, Luke

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The question has been closed for the following reason "the question is answered, an answer was accepted" by eric
close date 2014-07-17 16:05:01.975937

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Could you explain more detailed what happens? (error messages, how you proceed etc...). Furthermore: Is this a brand-new device or one which had been reset?

And just to make sure: 1. Do you have a stable internet connection? 2. Is your phone charged? 3. Do you have enough free space on your device?

molan ( 2014-07-17 14:14:21 +0200 )edit

Thanks for replying Brand new resetted only after reading your reply. Internet connection is stable. Charged fully 13.6GB space No errors...

... wait...

No: update to 1.0.2-10.12.5 jolla showed up suddenly ... downloading .... installing.

Thanks!

luke ( 2014-07-17 14:35:35 +0200 )edit

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answered 2014-07-17 14:11:14 +0200

eric gravatar image

Please check this document, it hopefully will help you get on tracks, thanks.

https://jolla.zendesk.com/hc/en-us/articles/201440377-Resolving-problems-with-Jolla-account-loading-applications-from-the-Jolla-store-and-or-getting-the-latest-OS-update

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Thanks! Seen the "Exception" section at the end.

luke ( 2014-07-17 14:36:42 +0200 )edit

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Asked: 2014-07-17 13:54:51 +0200

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Last updated: Jul 17 '14