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Cannot use mobile data

asked 2014-07-27 09:46:08 +0200

Vaeinoe gravatar image

Apparently zlatko seemed to have same kind of problem as I have (https://together.jolla.com/question/46865/bug-phone-disables-mobile-network/) but I still did not understand how could I fix this problem. Could somebody tell me, what exactly I have to do to edit(?) those files and fix my problem?

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answered 2014-07-27 09:54:40 +0200

zlatko gravatar image

updated 2014-07-27 10:10:46 +0200

@Vaeinoe If you have mobile data greyed-out and you can NOT long press the item and access the settings, you can try the following:

  1. You must enable developer mode.
  2. Go to terminal, log in as root(devel-su)
  3. Stop the ofono.service: systemctl stop ofono.service
  4. Open file: /var/lib/ofono/provider_number/gprs (provider_number is the number of your mobile operator, e.g. 389-1) . You can use vi or nano text editors.
  5. Look if APN is correct or some other setting is missing/incorrect. Correct it.
  6. Save file and start ofono.service: systemctl start ofono.service

Check this question: https://together.jolla.com/question/51128/mobile-data-switcher-grey-out/ and if the same as your problem - close this one.

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Asked: 2014-07-27 09:46:08 +0200

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Last updated: Jul 27 '14