MMS problem with swisscom [answered]
asked 2014-08-07 13:07:36 +0200
Hi all,
if i send a MMS with swisscom to someone else, they get the MMS, but they can't download the content! swisscom resend then the MMS to the other person all day approximately four days long.
swisscom say the MMS have the false size.
i know other poeple with swisscom and jolla and this problem.
the MMS-gateway should be configured correctly. otherwise I could not send a MMS.
can it be a bug?
with best regards pazifi
Works for Sunrise which uses Swisscom Infrastructure, not sure if this helps.
ozzi ( 2014-08-07 14:41:27 +0200 )editNot sure about sending an MMS but I can say that I receive the MMS once during 6 to 7 days and I can open it no problem. Swisscom here.
Maximilian1st ( 2014-08-07 16:57:35 +0200 )editI can receive the MMS without any problem.
Only other people can't correct receive the MMS from me (jolla).
pazifi ( 2014-08-07 17:03:24 +0200 )edit@ozzi: sunrise using swisscom infrastructure ?
Manankanchu ( 2014-08-07 17:15:36 +0200 )editSame problem with Swisscom here. Sending an MMS from the Jolla to other Swisscom subscribers does not work. Usually the other party does not receive anything at all. In case of the Jolla phone it cannot download the multimedia part giving an error. Plus the MMS are resent every 24 hours over a couple of days until the message expires at the Swisscom server. This even happens, when I send an MMS to myself from the Jolla.
I did call Swisscom Hotline a few months back when the feature was newly introduced via the update. They were very helpful and trying, but apart from a very generic approach like rechecking the settings, rebooting the device even with removing the battery n'all there was no success.
I'm not sure how to approach Swisscom again about this issue. Maybe if all Jolla owners with Swisscom subscription would call about this the same day, this would raise their alert level? Dunno...
Venty ( 2014-08-08 09:32:11 +0200 )edit