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[Feature-request] Text reflow for email app.

asked 2014-09-22 10:06:32 +0300

Jolla095 gravatar image

updated 2016-07-07 20:06:15 +0300

E-mail application is missing text reflow.

Email messages are often too wide to fit in the viewable display area. Message can have too long lines or you may need to zoom in and then text grows out of display. Panning left and right in order to be able to read the message is a nuisance.

It would help if email app could support reflow feature, which would rearrange the text to fit in the viewable area of the display.

There is already a feature request for the Sailfish browser to support text reflow. Text reflow feature request for Sailfish browser

[removed obsolete links to now missing example pictures]

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Thanks, I think that is a good example for us to study.

veskuh ( 2014-09-22 15:03:38 +0300 )edit

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answered 2014-09-22 12:35:54 +0300

veskuh gravatar image

Thanks for the report.

I agree that this is a problem with certain emails. However, the premise is not entirely correct. Plain text emails do reflow, and for the HTML formatted mails the WebView in email tries to reflow them always when possible without breaking the layout. This is quite typical behaviour for mobile email clients.

Obviously, our implementation may have bugs or way may have missed some use cases where relayout is possible. Screenshot of problematic email or HTML source of such might help us determine if some improvement could be done for the particular case.

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are you sure that they do reflow? I get all mail for Exchange account in html (and been using it for almost a year) and all of it do not reflow=( no exceptions, unless it's just a small mail with short sentence

virgi26 ( 2014-09-22 12:52:14 +0300 )edit
1

@virgi26 Yes, tested on update8 and my exchange work mails. Are you running update8 or something earlier? I can't remember when the last change was integrated. Are your mails just mail or perhaps there some corporate wide disclaimer that might prevent relayout?

veskuh ( 2014-09-22 13:40:52 +0300 )edit

i run latest version, and yes, i guess wide images with corporate logo is the cause. Do you think there can be implemented some kind of image resizing setting? Any other ideas? What annoys me the most is that after i zoom in, i always have to zoom out to get back to previous screen.

virgi26 ( 2014-09-22 14:06:24 +0300 )edit
1

@veskuh. You are right. I was mistaken claiming there is no text reflow.

In my observation the text reflow works once, when you open an email. By opening (for example) plain text email the message is initially formatted to fit the screen. If you are not happy with the default font size and decide to zoom in, then the message expands over the visible display area and there is no more text reflow.

This behaviour made me think that the feature was completely missing. Obviously text reflow is there but, it is not constantly arranging message contents, while user zooms in or out.

I presume that my example picture from JTC.com message, belongs to those HTML formatted mails, which do not behave good while reformatted

Jolla095 ( 2014-09-22 15:03:34 +0300 )edit
1

I think there was a change planned so that you could go back even from zoomed in state. So that would be fixable. Image resizing is a bit tricky because again there we would risk breaking layout of more complex HTML mails. This is a tricky case, perhaps something smart could be done with font sizes but I'm not sure yet.

veskuh ( 2014-09-22 15:07:50 +0300 )edit
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Asked: 2014-09-22 10:06:32 +0300

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Last updated: Jul 07 '16