Faulty battery connectors?
asked 2014-09-23 11:08:19 +0200
My phone suffered severe rebooting problems, especially related with sudden movements and switching cell connection from 2g to 3g to 4g.
I was about to test the "paper trick" adding a piece of paper in the bottom of the battery, but happened to look at the phones battery connector first. I mean the spring loaded golden connectors that are supposed to take contact with the connectors in the battery side.
When glancing on this connector I noticed that the right most of them was a bit lower than the two other ones. I pushed it gently with head of a pencil to test if the spring works, and it didn't. So now my (-)-side power connector was not available. Apparently some of the rebooting problems I had suffered were due to this mechanical problem.
However I'm now facing problems with Optimaservice, because they are telling Jolla that the fault was self-caused. This is why I'm asking if anyone else has encoutered failing power/battery connectors on their Jolla phones?
No "bent" battery connectors here, but I do get the random reboot loops. I think that rebooting is quite common problem.
JarnoF ( 2014-09-23 12:11:42 +0200 )editI just checked mine, with battery removed the springy connectors are ~1.5mm long, I guess with the battery installed, that clearance should be less than 0.5mm. I am not convinced either how the paper trick works with proper springy connectors. In general I do not remove sim/sdcard/battery on the phone unless it is necessary, I am not convinced about the quality of connectors/sockets, but may be that's me only, and yes phone does not suffer from random reboots ;-)
pmelas ( 2014-09-23 12:47:13 +0200 )edit