asked 2014-11-12 03:38:43 +0200
i have decided to give jolla another go after having a affair with the 5s now i am hitting a brick wall i am trying to setup my primary email address which is with BTinternet i have followed all the details on the BT page to setting up the email client up but its still telling me the details are wrong
i have followed this page
http://bt.custhelp.com/app/answers/detail/a_id/44917/c/346
but the jolla still tells me this is wrong
answered 2014-11-15 15:41:16 +0200
Problem fixed i messed my jolla up and had to factory restore it, I then tried the pop3 settings again and for some weird reason they worked
so problem fixed
answered 2014-11-12 04:06:06 +0200
I've run into a similar problem with another provider - Back then, simply removing the failing account, rebooting and setting it up again with the same information fixed it here. Hope it helps you too, worth a try at least :)
answered 2014-11-12 06:02:36 +0200
thank for your answer simo well i rebooted the phone back to when it was factory and now nothing still no email i am really wonder what is wrong here ill give it another go tomorrow but this is really not holding me want to fully migrate back to jolla if cant even config the mail client but i will give the benefit of the doubt here as bt are not perfect they do slack on most things
kiitos paljon simo !!!!
@ReflexDarky - What settings are you using ? is the error for incoming or outgoing server ?
VDVsx ( 2014-11-14 16:42:41 +0200 )editAsked: 2014-11-12 03:38:43 +0200
Seen: 318 times
Last updated: Nov 15 '14
The BT page you link to contains instructions for both IMAP and POP3. Which one did you try? Did you trry both? One thing I would do is try the settings without SSL, using the standard ports for POP3/IMAP/SMTP. Of course a secure connection is desired, but when looking for possible errors, removing this additional layer of complexity can be a good start.
ossi1967 ( 2014-11-12 11:58:57 +0200 )edit