Is there a deadline when Jolla Shop will be "normal"?

asked 2014-12-04 16:00:23 +0200

albacoris

984 ●16 ●22 ●29

updated 2016-08-17 15:09:46 +0200

jiit

2678 ●32 ●58 ●59

admin

TOH Poppy Red is out of stock, Lastu is out of stock. Batteries, Cables, Chargers are the stuff of dreams (WHY?) Again, I wonder if it was worth it to push into a new tablet - when the first product is still underdeveloped. In my country there is a proverb: better sparrow in the hand than a pigeon on the roof ...

I know that Jolla is a tiny company, I know that you guys have more to worry about - but if it continues, you will lose the market :(

SUPPORT IS THE KEY :)

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8

Do you really need cables and chargers from Jolla when almost any supermarket around you probably carries some kind of usb cable and usb charger?

Philippe De Swert ( 2014-12-04 16:52:45 +0200 )edit

9

@Philippe De Swert: Well, there might actually be a demand for branded Jolla accessories, @albacoris surely have a point imho...

eric ( 2014-12-04 16:56:27 +0200 )edit

6

Concerning chargers: Anybody who bought a smarphone in the last five or so years will have at least one charger at home (yay, EU standards doing something good for once). Also you can buy them literally anywhere and you get a spare with every new phone.

But when it comes to accessories I have to partially agree. What's really bugging me is the lack of a fitting rubber bumper for Jolla (Lastu or any wallet type case is not very pocket friendly).

Sadly, TOH development and distrubution has also not lived up to it's full potential - different colors with automatic ambience is more of a marketing gag than anything.

Pistol ( 2014-12-04 17:19:11 +0200 )edit

33

Batteries is the important keyword

michel ( 2014-12-04 17:38:21 +0200 )edit

8

If Jolla is concentrating on the essential things, that's completely OK for me. I don't need any branded stuff. On the other hand I think it's an easy way for Jolla making some extra money. The only thing what I really missed was the battery, because I can't just by it from somewhere else. But at least there will be a limited batch. So I will hopefully get one of these. But @albacoris is in one point right. It just looks a little bit strange for a potential new customer, when he enters the Jolla store and sees all items are out of stock. So maybe it would be better to remove items which are no longer available.

Fellfrosch ( 2014-12-04 17:42:17 +0200 )edit

20

answered 2014-12-05 11:09:30 +0200

virgi26
4196 ●73 ●100 ●111

i propose for Jolla to carry another campaign for batteries on Indiegogo. I bet it would get more than 1.5 million euros =)

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1

good idea... :(

albacoris ( 2014-12-05 11:50:38 +0200 )edit

1

ha ha ha, nice one :)

sada11 ( 2014-12-05 14:25:44 +0200 )edit

1

Where must I click?

Venty ( 2014-12-05 14:50:35 +0200 )edit

ha, ha :)) Here is an option: http://store.apple.com/us/buy-iphone/iphone6

:))))

albacoris ( 2014-12-05 14:57:38 +0200 )edit

1

Today, my Facebook told me i now can order the original Battery. I felt verry happy, i go to the store and I saw the offer for 29€. a good price! but the Battery is out of stock :( is it a joke Jolla?

Dreej ( 2014-12-10 00:58:26 +0200 )edit

16

answered 2014-12-05 11:49:22 +0200

albacoris

984 ●16 ●22 ●29

If Jolla officially inform potential customers that they buy at your own risk product without the proper support (application ecosystem, spare parts, batteries, etc.) - everything would be OK. But Jolla through advertising tells us that sell valuable products, which can compete in the market with other phones. In my opinion this is not quite true. I do not mind - I do not need a million applications, chargers, cables, and other trinkets. I`m some kinda freak :)) But - if Jolla do not begin pay more attention to after-sales support - may have trouble with prospective buyers. People quickly realize that for the price of Samsung's almost flagship they get mediocre hardware, experimental softwear and no real after-sales support (except congenial conversations on the forum) :))

I do not want to be rude - just really judge what I see. Today, the phone itself is not enough - if Jolla serious about the market and do not want to remain a niche product for enthusiasts. My wife laughs at me - "write a petition to Jolla - maybe you can buy something" :)) Christmas is upon us...

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3

Ha, I think your wife has hit the nail on the head there!

It resembles socialist times a bit: you go to the store not to buy something you need, but to buy whatever they happen to have at the time. Because the next day there might be nothing to buy.

Pistol ( 2014-12-05 12:06:57 +0200 )edit

4

Shop Jolla today looks like a butchers at the time of Communism in my country: Permanent OUT OF STOCK :))))

albacoris ( 2014-12-05 12:13:20 +0200 )edit

1

ckouldn't agree with you more guys. especially after the battery sale. i still dont understand why jolla didnt just go for some generic battery so that they dont have to be bothered with that issue. for sure they didnt do it for profit since you cant buy one atm.

muppeth ( 2014-12-10 09:38:39 +0200 )edit

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answered 2014-12-05 12:18:24 +0200

albacoris

984 ●16 ●22 ●29

updated 2014-12-05 12:19:36 +0200

However...... I love my Jolla. I do not care whether the store have batteries and TOH! I do not care whether Jolla is worse than the Samsung or One+One! I chose Jolla because I'm different too. I'm just worried about the future of the company - but in the end it's not my problem :)

Keep doing your job - so, I am full of admiration for what you have made in a ONE year...

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4

answered 2014-12-05 12:33:48 +0200

albacoris

984 ●16 ●22 ●29

Look how it is on Polish TINY, TINY, TINY firm GoClever: http://sklep.goclever.pl/category/akcesoria

Yes, we can :)?

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2

And they offer some nice high-spec hardware at very low prices! They also have an extensive distribution network in 20 countries!

Potential cooperation for manufacturing and distributing Jolla hardware and Accessories?

Pistol ( 2014-12-05 12:51:01 +0200 )edit

In Poland - act fast or die (in business :)

albacoris ( 2014-12-05 14:20:03 +0200 )edit

4

answered 2014-12-05 15:55:25 +0200

cocovina

3636 ●47 ●81 ●74

updated 2014-12-05 16:24:54 +0200

Jolla offers the "Micro-distributor Starter Kit" on Indiegogo. I thought about it for few seconds. But then I realized that it could be a "bummer". Because who will ensure that this situation (total lack of basic accessories, spare parts, local hw service and application ecosystem) does not happen again? The kit can be good just for some local community to buy the tablet for less. This situation about SUPPORT is necessary to fix it ASAP.

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Is there a deadline when Jolla Shop will be "normal"?

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