[Bug] Custom ringtone doesn't work

Hmm...it seems that it still has no effect. Now I'm even more confused...what is the ringtone setting in Settings supposed to set?

My phone is set to French, so my explanation might be approximate : Settings => System => Sound & reaction => Ringtone

Yes, I know where the setting is.

Okay, just check which audio file is shown in settings. Also, try to move it to the phone memory.

The solution was to move the music file to phone memory, so this is definitely a bug. It shouldn't be possible to select files from SD card if they cannot be played.

Yes. I'm using Ogg Vorbis. According to the Sounds page the ringtone is selected, but it still doesn't work. I have used the exactly same files on Android.

Hmm. I remember I had a similar issue until I moved the ringtones from the memory card to the phone memory. Maybe you could try this.

This problem happen to me too, from time to time (running SW 1.0.8.21). Sometimes happen that when (in Ambience) ringtone and alarm tone are changed, nothing happen: Jolla still rings with old songs (mp3 in memory phone). When this happens, the only way to solve that issue is to delete the Ambience and create it again. No reboot or shut down of the phone ever have had any improvement on that strange behaviour.