my jolla doesnt boot after showing jolla logo it gets blank screen. tried recovery mode but went in vein.
asked 2015-01-22 17:06:12 +0300
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Jolla Recovery v0.2.7
Welcome to the recovery tool! The available options are: 1) Reset device to factory state
2) Reboot device
Jolla Recovery v0.2.7
Welcome to the recovery tool! The available options are: 1) Reset device to factory state 2) Reboot device 3) Bootloader unlock [Current state: locked] 4) Shell 5) Try btrfs recovery if your device is in bootloop 6) Exit Type the number of the desired action and press [Enter]: 1
ALL DATA WILL BE ERASED! Clears everything from the device and reverts the software back to factory state. This means LOSING EVERYTHING you have added to the device (e.g. updates, apps, accounts, contacts, photos and other media). Are you really SURE? [y/N] y[CLEANUP] Starting cleanup! [CLEANUP] Umounting top volume... [CLEANUP] Deleting /mnt rmdir: '/mnt': Directory not empty
Connection to host lost.
Press any key to continue...
Jolla Recovery v0.2.7
Welcome to the recovery tool! The available options are: 1) Reset device to factory state 2) Reboot device 3) Bootloader unlock [Current state: unlocked] 4) Shell 5) Try btrfs recovery if your device is in bootloop 6) Exit Type the number of the desired action and press [Enter]: 1
ALL DATA WILL BE ERASED! Clears everything from the device and reverts the software back to factory state. This means LOSING EVERYTHING you have added to the device (e.g. updates, apps, accounts, contacts, photos and other media). Are you really SURE? [y/N] y[CLEANUP] Starting cleanup! [CLEANUP] Umounting top volume... [CLEANUP] Cleanup done. Mounting /dev/mmcblk0p28 on /mnt sh: unlock: unknown operand [OK] No lockcode has been set. Proceeding... sh: unlock: unknown operand sh: shell: unknown operand [ERROR] Flashed recovery image is too old and does not support phone clearing. [CLEANUP] Starting cleanup! [CLEANUP] Umounting top volume... [CLEANUP] Umounting /mnt [CLEANUP] Deleting /mnt [CLEANUP] Cleanup done.
Connection to host lost.
Press any key to continue...
Jolla Recovery v0.2.7
Welcome to the recovery tool! The available options are: 1) Reset device to factory state 2) Reboot device 3) Bootloader unlock [Current state: unlocked] 4) Shell 5) Try btrfs recovery if your device is in bootloop 6) Exit Type the number of the desired action and press [Enter]: 5 mount: mounting /dev/mmcblk0p28 on /mnt/ failed: No such file or directory
Connection to host lost.
Press any key to continue...
the above shown are the errors i get and got fed up with the trails.pls provide me with step by step instructions for factory reset or flashing a factory image.
pls help as i am from an rural area.
thanks in advance.
Hi, I have encountered the same problem tonight and I'm honestly exhausted and can't find anything helpful but questions left unaswered such as yours.
To this day, have you managed to solve this issue? I'm a student and sending my Jolla back to Finland in warranty and possibly not having it back for a month or more would really complicate my mobility and communication.
RazoeG ( 2016-03-05 00:26:11 +0300 )edit