Need help linux computer has defect MTP connection [answered]

answered 2015-02-02 10:02:20 +0200

wanderer
2356 ●50 ●76 ●72

For KDE there is the Package kio-mtp, which provides MTP support for the KDE Plasma Workspace (https://projects.kde.org/projects/playground/base/kio-mtp). Normally it should be installable via apt-get. I don't know Linux Mint (I am using Debian), so I can't give you more detailed information.

answered 2015-02-03 01:10:16 +0200

smoku
3056 ●40 ●59 ●64

http://xiaoka.com/

It could be a regression of SailfishOS 1.1.

MTP to Jolla worked flawlessly on my Linux PCs before, but recently I noticed that it is broken. Both on my Arch PC and second Fedora PC. Now that I think of it, the only thing changed is that I upgraded Jolla to SailfishOS 1.1.

answered 2015-02-02 09:44:53 +0200

pan tau
2475 ●58 ●90 ●98

updated 2015-02-02 11:05:27 +0200

or weak usb power level while phone starts charging (same 'issue' while i plug phone to shitty usb hub connected to 8m cord in other room while BT adapter is connected to hub too) i just ran it over limits

other possibility what i prefer is to enable developer mode, then enable ssh login, set password and connect sftp remotely via favorite transfer app as user nemo from any OS (basic linux sftp, windows winscp)

i found this way as logical step first day while configuring and preparing jolla. i found that with sailfish os the customer is really free

step by step:

turn on Jolla

unlock screen

go to the Settings -> System -> Developer mode

allow Developer mode

allow Remote connection

generate or set own strong password

save password

you should see your Wlan IP

move to PC

open konqueror and connect to your jolla

adress should be sftp://nemo@Wlan.IP/

take a look for some pic from konqueror http://arktur.shuttle.de/doc/ods-v40/Arktur_html/images/Linux-sftp.png

note: turn off remote login when you are done.

answered 2015-02-04 07:23:19 +0200

hyper_sonic
617 ●13 ●26 ●31

updated 2015-02-06 05:08:45 +0200

I use Ubuntu 14.10 Sailfish recognized by kernel:

[108587.112331] usb 1-1.6: Product: Sailfish
[108587.112335] usb 1-1.6: Manufacturer: Jolla
[108587.112338] usb 1-1.6: SerialNumber: DU3BU00350
[108589.383504] usb 1-1.6: USB disconnect, device number 77
[108589.584571] usb 1-1.6: new high-speed USB device number 78 using ehci-pci
[108589.677715] usb 1-1.6: New USB device found, idVendor=2931, idProduct=0a05
[108589.677722] usb 1-1.6: New USB device strings: Mfr=1, Product=2, SerialNumber=3

Nautilus show Sailfish device, but after mount, not show internal storage. But on windows machine i can select and discover to internal memory. mtp-detect seems detect mtp device:

Unable to open ~/.mtpz-data for reading, MTPZ disabled.libmtp version: 1.1.6

Listing raw device(s)
   Found 1 device(s):
   2931:0a05 @ bus 1, dev 78
Attempting to connect device(s)
USB low-level info:
   bcdUSB: 512
   bDeviceClass: 0
   bDeviceSubClass: 0
   bDeviceProtocol: 0
   idVendor: 2931
   idProduct: 0a05
   IN endpoint maxpacket: 512 bytes
   OUT endpoint maxpacket: 512 bytes
   Raw device info:
      Bus location: 1
      Device number: 78
      Device entry info:
         Vendor: (null)
         Vendor id: 0x2931
         Product: (null)
         Vendor id: 0x0a05
         Device flags: 0x00000000
Configuration 0, interface 0, altsetting 0:
   Interface description contains the string "MTP"
   Device recognized as MTP, no further probing.
Device info:
   Manufacturer: Jolla
   Model: Jolla
   Device version: 1.1.1.27 HW: 0.0.5.44
   Serial number: 359745050086641
   Vendor extension ID: 0x00000006
   Vendor extension description: microsoft.com:1.0; microsoft.com/WMPPD:11.0; 
   Detected object size: 64 bits
   Extensions:
        microsoft.com: 1.0
        microsoft.com/WMPPD: 11.0
Supported operations:
   1001: get device info
   1002: Open session
   1003: Close session
   1004: Get storage IDs
   1005: Get storage info
   1006: Get number of objects
   1007: Get object handles
   ...

But mtpfs show this output:

Unable to open ~/.mtpz-data for reading, MTPZ disabled.Listing raw device(s)
Device 0 (VID=2931 and PID=0a05) is UNKNOWN.
Please report this VID/PID and the device model to the libmtp development team
   Found 1 device(s):
   2931:0a05 @ bus 1, dev 78
Attempting to connect device
Error 2: PTP Layer error 02fe: LIBMTP_Get_Storage(): Could not get storage info.
Error 2: Error 02fe: PTP: Protocol error, data expected
Error 1: Get Storage information failed.
Listing File Information on Device with name: Sailfish
LIBMTP_Get_Storage() failed:-1
Error 2: PTP Layer error 02fe: LIBMTP_Get_Storage(): Could not get storage info.
Error 2: Error 02fe: PTP: Protocol error, data expected

Ok, i need help, i have same problem discribed by topicstarter. Ubuntu 14.10 include libmtp version 1.1.6, i tried use new 1.1.8 from 15.04, but it was not helped for me, i got identical result. Result about mtp packages:

dpkg -l | grep mtp
ii  gmtp                                                        1.3.7-1                                            i386         simple MP3 player client for MTP based devices
ii  libmtp-common                                               1.1.6-20-g1b9f164-1ubuntu5                         all          Media Transfer Protocol (MTP) common files
ii  libmtp9:i386                                                1.1.6-20-g1b9f164-1ubuntu5                         i386         Media Transfer Protocol (MTP) library
ii  libnet-smtp-ssl-perl                                        1.01-3                                             all          Perl module providing SSL support to Net::SMTP
ii  mtp-tools                                                   1.1.6-20-g1b9f164-1ubuntu5                         i386         Media Transfer Protocol (MTP) library tools
ii  mtpfs                                                       1.1-5                                              i386         FUSE filesystem for Media Transfer Protocol device

uname -v -r -m -o
3.16.0-30-generic #40-Ubuntu SMP Mon Jan 12 22:07:27 UTC 2015 i686 GNU/Linux

Update: After reboot a phone, i can see file system structure. But only camera pictures can opened. Music mp3 files or camera video are not playable.

answered 2015-02-04 12:00:14 +0200

pmelas
2723 ●48 ●64 ●70

I think the problem is the idVendor mismatch (0a05 vs 0afe) between the phone and libmtp distribution, see http://sourceforge.net/p/libmtp/code/ci/HEAD/tree/src/music-players.h

answered 2015-02-04 17:19:44 +0200

carepack
893 ●13 ●31 ●30

updated 2015-02-04 17:20:11 +0200

I think you can find a good explanation here: https://wiki.archlinux.org/index.php/MTP

Different fuse packages explained. Also how to add devices which are not beeing recognized through hw id. Hope this helps