No 3g signal - ever [answered]

3g
support

asked 2015-03-20 20:10:11 +0200

WhyNotHugo

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https://hugo.barrera.io/

updated 2015-03-20 20:58:51 +0200

chemist
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moderator

http://talk.maemo.org/

I've had my device for over 14 months and I've never ever had 3g signal.

I'd checked and double check with my carrier and my settings, etc, and I never had beter than 2g (most carriers don't support 4g here yet). Still, I wasn't 100% sure if it wasn't somehow the carrier's or SIMs fault.

Today I grabbed a friend's iPad 3g, stuffed my SIM in it, copied the APN settings, and it worked immediately, which pretty much means the issue is on my side/the jolla's side.

I live in Argentina. My providers during this time have been Movistar (a telefonica subsidiary), Tuenti (another telefonica subsidiary) and another which I can't recall right now - probably Claro (from the mexican Claro group).

Is it possible that there's an issue with unsupported frequencies? If so, can anything be done?

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The question has been closed for the following reason "the question is answered, an answer was accepted" by chemist
close date 2015-03-20 20:59:29.508981

3

answered 2015-03-20 20:45:02 +0200

luen

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According to the specs, the Jolla phone supports UMTS bands 1 and 8 (900/2100 MHz) while the network operators in Argentina are using bands 2 and 5 (1900/850 MHz) (Wikipedia).

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Yup. Thanks. I could have sworn that I check and double check on 2013 before ordering. Must have checked wrong. Damn.

WhyNotHugo ( 2015-03-20 20:50:02 +0200 )edit

3

answered 2015-03-20 20:48:09 +0200

chemist
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moderator

http://talk.maemo.org/

Nothing that simple... Movistar or in general providers in Argentina use 850/1900 for WCDMA your Jolla provides 900/2100... see another one as reference http://nacho.com.ar/2015/02/bandas-3g-y-4g-en-argentina/

From the looks of it you will not have 4g either, with your Jolla you will be limited to 2g as long as the providers don't change anything.

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Yes, you're right. Argentina seems to have a very odd pair of frequencies; latinamerica is basically the only place where a Jolla won't work with any network. I'm guessing it's a hardware limitation, so I'm stuck with 2G until I can get out of here. :(

WhyNotHugo ( 2015-03-20 20:51:07 +0200 )edit

No 3g signal - ever [answered]

The question has been closed for the following reason "the question is answered, an answer was accepted" by chemist
close date 2015-03-20 20:59:29.508981

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No 3g signal - ever [answered]

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The question has been closed for the following reason "the question is answered, an answer was accepted" by chemist
close date 2015-03-20 20:59:29.508981