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New phone, no mobile network connection [answered]

how-to

asked 2015-06-28 18:19:08 +0300

jpelfrene
83 ●4 ●7 ●13

Hi all,

I recently bought a Jolla phone. Which I'm quite happy with, except that it just can't seem to connect to any mobile network. I just get the all-explaining message "Problem with connection" when trying to enable internet. It does recognize the presence of 4G network, and recognizes my Belgian Telenet-network (800 & 1800MHz). But then again "Problem with connection"... This is quite shitty, so would there be a solution? Or is it just my retarded country?

Thanks!

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The question has been closed for the following reason "the question is answered, an answer was accepted" by JSEHV
close date 2016-02-01 17:49:08.463420

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answered 2015-06-28 19:58:20 +0300

Philippe De Swert
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updated 2015-06-28 20:03:02 +0300

Check in the settings if the access point is set correctly. There is a topic already here about how.

https://jolla.zendesk.com/hc/en-us/articles/202490128-Establishing-and-configuring-an-Internet-connection-Mobile-Data-and-WLAN-

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Ahaa! Thank you.

For other Telenet users: the access point is: telenetwap.be

jpelfrene ( 2015-06-28 20:54:50 +0300 )edit

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Asked: 2015-06-28 18:19:08 +0300

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New phone, no mobile network connection [answered]

The question has been closed for the following reason "the question is answered, an answer was accepted" by JSEHV close date 2016-02-01 17:49:08.463420

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The question has been closed for the following reason "the question is answered, an answer was accepted" by JSEHV
close date 2016-02-01 17:49:08.463420