Should i buy a new Jolla if I want to have a new battery

asked 2015-06-30 14:52:19 +0200

4794 ●51 ●87 ●92

http://www.explit.de/

updated 2015-06-30 14:52:40 +0200

Hello Sailors! I was "The first one and bought the Jolla in December 2013. I'm very happy with it, i also had Nokia 770, Nokia N810 Wimax, Nokia N900 and Nokia N9. Now i got my long awaited TOHKBD v2. Only my battery is now under 70% and lasts for around 10-15h of moderate use. What should i do, to get an fresh battery? Should i buy another Jolla to get a second battery? Ok, if it is so, i would buy a new one, but is it possible to get a discount code for the "first sailor" and TOHKBDv2 buyer, to get the second Jolla a bit cheaper ?

Thank you very much

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How can you see that the battery is only 70% of capacity?

PatsJolla ( 2015-06-30 15:00:37 +0200 )edit

With upower -d in terminal

ExPLIT ( 2015-06-30 15:25:25 +0200 )edit

The CSD-tool also shows info about the battery. You can access it from Settings -> System -> About product -> tap five times the SFOS version text - in case someone doesn't want to enable developer mode. :)

raketti ( 2015-06-30 15:28:48 +0200 )edit

Thanks. I have still 86% of capacity.

@Jolla: Why is this not part of the details in the battery screen within settings?

@raketti: wow very nice..It's like an easter egg, just why? why not showing this as normal menu item?

PatsJolla ( 2015-06-30 15:31:06 +0200 )edit

@PatsJolla - I don't think it's ment for every day users, that's why its a bit hidden. The info is however in the release notes though - if I remember correctly :)

raketti ( 2015-06-30 16:16:45 +0200 )edit

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answered 2015-07-03 19:27:41 +0200

Pikku-Y
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Finnish customers have an option to buy battery from optima service, but they charge 50 euros plus postage. Atleast the price was something like that last christmas... dunno if they have put a higher price later on.

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I couldn't find it really but google lead me to this http://mobylife.com/en/. Is it this one? Unfortunately on the page I neither can find details about Jolla nor prices for batteries.. Do you have a better link maybe?

PatsJolla ( 2015-07-03 21:33:46 +0200 )edit

I asked the company direcly by email. It seems that they have changed name from Optima to Mobylife. Try sending them an inquiry huolto@mobylife.fi.

In february the price was the following (by post 62.50 inside finland and or direcly from their shop 50e).

Pikku-Y ( 2015-07-05 18:18:00 +0200 )edit

answered 2015-07-01 08:36:05 +0200

ExPLIT

4794 ●51 ●87 ●92

http://www.explit.de/

Thanks for the answer V10lator, the problem with the RMA is - i must to send my phone to Finnland, and this is no go for me. Better, i buy the new one. I can't live 2 or 3 weeks with my second phone (Nokia 515 DualSim) Go back to Nokia N900 is also not really sexy...

So to send the phone to RMA, only because the battery has 70% is not real a solution for me. So much more options, i didn't really have.. Yes i use my Jolla as my main business smartphone...

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So you have negative business impact cause of their battery business... They should have to pay for that (in case you send in your phone).

V10lator ( 2015-07-01 12:14:49 +0200 )edit

Point out that their own website continues to advertise the phone as having "(u)ser-replaceable battery" , and that this would seem to be illegal advertising if the only way you can get a new battery is to RMA the phone. I'd love to hear their current response to that.

strongm ( 2015-07-01 15:14:47 +0200 )edit

Well, you can send your old phone once you've got the new one. :-) I'd just live with a non-original battery though. Myself, I hacked a high quality Galaxy S3 battery to fit the Jolla and it works fine, provided you have some hand skills. As a last resort, you could try removing the cell from your Jolla battery and replace it with a cell from a Galaxy S3 battery. The size is the same. The risk in this is that if you rip off your battery's top and then you cannot solder the S3 cell you are left without a phone. Finally, you can also take any kind of battery that fits the slot (including the S3 one) and solder it to the Jolla terminals.

Giacomo Di Giacomo ( 2015-07-01 18:53:34 +0200 )edit

And believe me, Giacomo is my last resort when it comes to batteries! :)

lakutalo ( 2015-07-01 21:59:54 +0200 )edit

I opened a ticket on the zendesk, and they answered me:

"Currently we have no spare batteries available. However, we will escalate this to see if there's something we could do"

If they would not send (or sell) me a new battery nor give me an discount for the new Jolla i will probably try to do the Samsung Galaxy S3 Battery Hack by Giacomo.

And Yes, Jolla Battery Business is very bad for us (as their customers and supporters of the Sailfish Plattform), but i will not go for another mobile.

Because there arn't any alternatives on the market. Jolla is the 1 consequent Linux Smartphone in 2015. Android / BB10 / iOS / Windows Phone is no option for me. So i will stay with my Jolla. If they don't give us batteries, we will hack (it's not a first time, that N900/N9/Jolla Users need to make a workaround if something not working...I mean WhatsUp... ;-)

ExPLIT ( 2015-07-03 11:36:35 +0200 )edit

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