How long should the pre-update optimizer take?

asked 2015-07-28 10:18:51 +0300

jylipaa
35 ●2 ●3 ●8

updated 2015-07-28 16:21:09 +0300

Hi,

Got a notice this morning of an upcoming update (1.1.7.25) and that Jolla needs to do some optimization. I started the tool, screen went black, led is on (white) and nothing else happens. This has been ongoing for two and a half hours now.

Tried tapping the screen and shortly pressing the power button - nothing happens. Am i just too impatient or is something wrong. How to abort process safely?

[update: 8hrs now and counting]

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My phone did this file system optimization on the release before .25, and while it took quite some time, the screen remained on and I could see a progress bar.

ossi1967 ( 2015-07-28 10:44:49 +0300 )edit

Still nothing, hopefully this didn't get brick'd now :/

jylipaa ( 2015-07-28 11:29:10 +0300 )edit

3

If the device is unable to balance properly this is usually due to internal storage actually being full and not just duplicates of metadata, someone reported hours if not days to complete, after deleting a bigger file it was done within minutes. As you are unable to interact, you may try to ssh in and delete something or just wait till it is over.

chemist ( 2015-07-28 11:53:12 +0300 )edit

I think i have disabled developer mode, so i just wait. Truly hope that it won't take days as i kinda need my phone and were prepared for one hour downtime as that's what the update tool said. I also have run the optimizer once already when 1.1.7.24 came, so this taking so long surprises me. But i'll try to be patient.

jylipaa ( 2015-07-28 13:24:38 +0300 )edit

Hi @jylipaa, and welcome to TJC. Could you add some relevant tags into your question please?

simo ( 2015-07-28 14:42:34 +0300 )edit

4

answered 2015-07-29 15:52:25 +0300

Benjamin

588 ●9 ●15 ●19

I successfully used the recovery mode and the mount option skip_balance to unbrick my phone. I hope that this will help you, too. Good luck!

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It did! I don't know how I can thank you enough!

jylipaa ( 2015-07-29 18:39:47 +0300 )edit

Glad to hear that! I am very relieved, too, that my Jolla phone is working again!

Benjamin ( 2015-07-29 18:44:45 +0300 )edit

1

answered 2015-07-28 18:26:07 +0300

iKeivs

213 ●1 ●6 ●15

Hi. it depends on that, how full Your phone internal storage is.

prior update, move personal files to SD card. create backup (just in case), delete old messages and remove programs, which You can install again after update. The clearer phone means faster update time. also don't forget to take a look in change log. it contains major prequesites for smooth and flawless update process.

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1

Well, it seems that it was already full and now i have a brick in my hands. I am not able to ssh in, only way is to go with recovry mode and telnet. In there, i cannot mount the filesystem as readwrite (so i could delete some files) and i cannot boot the device into normal state either. As i haven't taken the latest backups yet (yea, should've before letting the optimizer run, but i thought it was just an optimizer, not a device jamming feature), so factory reset is my very last option. Seems my question is a bit stupid in that sense that it has a subsequent question in it - is there a way to cancel the optimization process, let the device boot to OS so i could delete unnecessary / already backed up pictures/videos OR is there a trick to mount the filesys in recovery mode as rw? Don't know, maybe i should split these.

jylipaa ( 2015-07-29 00:18:32 +0300 )edit

How long should the pre-update optimizer take?

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