Jolla phone won't boot during filesystem checks before 1.1.7.28 update
asked 2015-09-01 10:22:21 +0200
Problem occurred during the filesystem optimizations (before the real 1.1.7.28 update)
After pressing the second time on the button "starting optimizations" the phone rebooted and after a few seconds the phone gives a black screen with only a white notification light (not flashing).
i'm waiting for several hours (> 6 hours), however the phone still not give any sign of life. removing battery and power up the phone manually give the same black screen with only a white notification light.
What should be the following step to do now (contact Jolla inc.???) or something else?? Waiting for an answer?
Same problem here, in a couple of tries the phone boot,but then freeze itself and put the scrren in black,with the notification led in very fast intermitent red light. Put the battery off and do not start the phone,and without touching it,it tried to boot, didnt success and started to reboot itself until put the battery off again.
niuran ( 2015-09-01 14:37:02 +0200 )editThe update procedure seems not clearly described. I ended up in the same state as the previous commenter, which was not what I expected when I allow it to prepare an update. I assumed that this would do reversible things, not start an update that could fail for some reason.
I put my phone on a power plug, allowed to proceed with 'preparations' and left it overnight. Now it will not come back to life. Battery was at 25% (and charging) when I started. Could it be that charging stopped during some stage, draining the battery and doing something nasty? What to do next?
Michiel L ( 2015-09-02 09:50:32 +0200 )editSame here. I'm stuck with a black screen and white led since at least 10 hours now. I need my phone tomorrow, so I'm going ahead with recovery mode -> reset :-(
ilpianista ( 2015-09-03 00:19:49 +0200 )edit