Touchscreen stops responding
asked 2015-09-09 09:07:38 +0300
Hi guys,
After the Björnträsket update I've been having with the screen. Seems like after a while it starts playing up and stops responding all together and doesn't allow me to do anything with the phone. Turning it off and on again is the only way to fix it. Sometimes swipes from top to close and bottom to open events view work but everything else does not want to respond.
I am sure this is a software issue as it started right away after the update.
Is anyone else experiencing this?
Thanks
Try cleaning the display including the proximity sensor. You can also start CSD tool to check the hardware to be sure about where the issue is (http://linuxg.net/jolla-has-a-secret-tool-for-testing-the-devices-features/)
penpen ( 2015-09-09 10:46:18 +0300 )editIf the edge swipes work, this may be a duplicate of https://together.jolla.com/question/75475/bug-stuck-with-invisible-keyboard-11127-vaarainjarvi/. Do you also hear keyboard clicks when tapping on the screen in this situation? Then it is definitely the same thing.
It happens to me from time to time too though it has not for a while.
pichlo ( 2015-09-09 12:59:29 +0300 )editI have the exact same problem - can't even wake up the display with double tap, but single click to powerbutton brings up the lockscreen. Can't do anything with the screen, except kill the phone with a long press to the power button. Annoying as it happens quite often, and I can't answer to incoming calls without booting the whole phone. I'd tell you which version (2.0.**) but my screen just froze again...
jabis ( 2015-11-11 23:09:40 +0300 )edit