asked 2015-09-29 21:57:40 +0200
Started to now have just random reboots out of nowhere. I don't know if it has something to do with the fact that I run android whatsapp on all times but I can't see any reason for it to do such a thing. Anybody else have this?
answered 2016-06-28 05:19:36 +0200
Hello. I had same problem. I searched here a lot and found recommendation about small paper under battery. I tried this and it solved random reboots completely. I suggest you to try this. Remove battery, place small paper list (i used two parts each of 2 or 3 layers) to make some space between phone and battery, install battery and back cover.
Asked: 2015-09-29 21:57:40 +0200
Seen: 250 times
Last updated: Jun 28 '16
I have exactly same problems and I also use Android version of Whatsapp. Today I was taking photo with WhatsApp, enabled flashlight and took picture and phone (or atleast homescreen) restarted. Later When I had WhatsApp open and I opened phone settings it happened again.. And little later while writing longer message in whatsapp phone went to bootloop, had to take battery away for a while. In summary I've been forced to take battery out almost every day now, sometimes more than once a day.
I don't believe this has anything to do with hardware problems, since my phone just was at warranty repair ~week before 1.1.7.28 was released, and I haven't got any issues like this since then. These problems started after I was using 1.1.9.28 for a while.
huuhaa ( 2015-09-29 22:33:41 +0200 )editsame here (random reboots since 1.1.9.28), no whatsapp installed.
jolladiho ( 2015-09-30 10:23:14 +0200 )editI had random reboots with 1.1.7, but no longer with 1.1.9.
LoKi ( 2015-09-30 21:44:58 +0200 )editAfter I took battery from my phone and kept it out ~30mins my Jolla got ~10,5day uptime. Then rebooted again couple of times. I noticed that battery level was really down which probably caused reboots this time. I charged battery up, but phone didn't work proberly (notification bar missed so no visible battery status etc. Again battery away ¨30mins and everything works. Hopefully these "have to remove battery" issues won't show up with tablet!
huuhaa ( 2015-10-13 01:30:37 +0200 )editI have reboots after 1.1.9.28 update. Have never reboots before. Mostly reboot occurs when i try to answer incoming call. Sometimes when using apps. Haven't noticed any relations to battery level or other things. Phone can reboot two or three times in a row (screen goes blank, then Jolla logo, then lock screen. Unlock action - and another reboot). Tried reset device, upgrade it to latest version - same results.
nauevg ( 2015-10-18 12:34:36 +0200 )edit