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Critical errors with app registry, and apps

asked 2015-11-05 16:25:35 +0200

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updated 2015-11-05 16:25:35 +0200

pia.paula gravatar image

Hi all!

I was using my camera about a week and a half ago when, my gallery was wiped clean, as well as my phonebook, messages, all of my accounts. It was quite strange. I decided to leave it, turn it off on, charge it, connect it to my computer and see if things would start working. Nothing does. I tried deleting some apps, but just when the app is about to delete, I get a notification that there is a critical problem with the app registry. I tried connecting my phone to my jolla account to no avail. Phone call still work, and I can still receive messages. I tried resetting my device but nothing happened. It's quite unusual. Someimes all my messages are missing, something they come back.

Any idea on how to fix it?

Pia

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@Pia, any luck in solving your issue?

JSEHV ( 2016-02-01 18:10:02 +0200 )edit

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answered 2015-11-05 16:29:21 +0200

pawel gravatar image

updated 2015-11-05 16:31:45 +0200

critical problem with... can be solved with sailfish utilities from jolla store

press 'rebuild app registry' that should be it.

if you cant access store, try to remove jolla account and create it again

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Thanks Pawel,

I can't access the Jolla store, and at the same point I can't delete, or create a new account. I will try and turn my phone off and on (sometimes some apps work after this, sometimes they don't). Most of my programmes, just seem to load and load, and then close-including settings, messages, phone, jolla store.

pia.paula ( 2015-11-05 16:56:16 +0200 )edit
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answered 2015-11-05 17:00:17 +0200

LVPVS gravatar image

Hei,

Try this.

Of course, with the version you are currently on. It fixed my problem with pkcon refresh dropping fatal error.

LVPVS over.

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Asked: 2015-11-05 16:25:35 +0200

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Last updated: Nov 05 '15